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Report Overview

The United States media monitoring tools market, valued at USD 2.48 Billion in 2024, includes advanced analytics and reporting features that assist organisations in measuring the effectiveness of their PR campaigns, tracking performance, and identifying areas for improvement. The market is anticipated to grow at a CAGR of 13.80% from 2025 to 2034, as businesses can better understand customer sentiment by monitoring social media, news outlets, and blogs. This will also help the market to attain a value of USD 9.03 Billion by 2034.

2024

Base Year

2018-2024

Historical Year

2025-2034

Forecast Year

  • According to industry reports, the healthcare sector's expenditure of USD 4,464.4 billion in 2022 drives the need for media monitoring tools that track patient feedback and public sentiment. These tools enable healthcare organisations to improve their services and manage their reputations effectively.
  • As per the National Retail Federation, retail sales are projected to grow by 2.5% to 3.5% in 2024. Media monitoring tools have become crucial for brands to manage their reputation, monitor customer perceptions, and adjust marketing strategies to meet consumer expectations and trends.
  • The 64% hotel occupancy rate in North America increases the demand for online reputation management tools. These tools help hotels monitor guest reviews and feedback, enabling them to address concerns promptly and maintain high service standards to attract more customers.

United States Media Monitoring Tools Market Growth

The growing importance of brand management, the proliferation of social media platforms, and the rising demand for competitive intelligence are some of the major market drivers. Companies utilise media monitoring tools to monitor competitors' actions, advertising tactics, and public perception and this data enables them to make well-informed choices and maintain a competitive edge in the market.

The opportunities in the United States media monitoring tools market are growing, as the surge in digital platforms and social media has resulted in a significant increase in the volume of data that needs to be monitored. Companies utilise media monitoring tools to observe discussions on different platforms like Twitter, Facebook, Instagram, and blogs to understand consumer behaviour and preferences better.

Moreover, identifying and addressing potential crises early on is crucial for organisations. Media monitoring tools provide timely alerts and comprehensive assessments, enabling organisations to take proactive measures in managing and mitigating the effects of potential PR crises.

Compound Annual Growth Rate

Value in USD Billion

13.8%

2025-2034


United States Media Monitoring Tools Market Outlook

*this image is indicative*

Key Trends and Recent Developments

United States Media Monitoring Tools Industry Segmentation

The EMR’s report titled “United States Media Monitoring Tools Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:

Market Breakup by Component

  • Software 
  • Services

Market Breakup by Enterprise Size

  • Small and Medium Enterprises 
  • Large Enterprises

Market Breakup by Industry Vertical

  • IT and Telecom 
  • Hospitality 
  • BFSI 
  • Healthcare 
  • Retail and E-Commerce 
  • Media and Entertainment 
  • Manufacturing

Market Breakup by Region

  • New England
  • Mideast
  • Great Lakes
  • Plains
  • Southeast
  • Southwest

United States Media Monitoring Tools Market Share

According to the United States media monitoring market analysis, the market is dominated by media monitoring software that offers organisations real-time insights into brand mentions across various platforms. It enables proactive reputation management by analysing public sentiment, identifying trends, and tracking competitor activities. This data-driven approach helps businesses make informed decisions, optimise marketing strategies, and improve overall brand visibility and engagement. In December 2024, Meltwater launched a new AI-powered insights tool designed to enhance media monitoring capabilities. This tool analyses large volumes of data to provide real-time reports on brand performance and public sentiment, helping businesses stay ahead of market trends.

The growth of the United States media monitoring tools market is driven by media monitoring services offering tailored solutions to meet specific business needs, including comprehensive reporting and analysis. These services assist organisations in understanding their media presence, tracking public perception, and identifying market trends. By leveraging expert insights, businesses can effectively manage their reputation, respond to crises, and improve communication strategies. In September 2024, Brandwatch upgraded its media monitoring platform with advanced analytics features, providing deeper insights into audience sentiment and engagement trends, and ultimately enabling brands to make more informed decisions in their marketing strategies.

Competitive Landscape

The United States media monitoring tools market key players specialise in social media monitoring and analytics. They offer a comprehensive suite of tools designed to help businesses track brand performance, consumer sentiment, and market trends in real-time. Their platforms aggregate data from social media, news outlets, blogs, and forums, enabling organisations to gain valuable insights into public opinion and emerging trends. With advanced analytics and AI-driven capabilities, these tools help businesses optimise marketing strategies, improve customer engagement, and enhance brand visibility.

Brandwatch

Headquartered in Brighton, UK, and established in 2007, Brandwatch is a leading digital consumer intelligence company. It provides social media monitoring and analytics tools that help businesses track brand performance, consumer sentiment, and market trends, enabling data-driven decisions and strategic marketing insights.

Meltwater NV

Founded in 2001 and headquartered in Oslo, Norway, Meltwater NV offers global media intelligence and social an...

Synthesio Group

Founded in 2006 and headquartered in Paris, France, Synthesio Group specialises in social media listening and ...

Hootsuite Inc.

Established in 2008 and headquartered in Vancouver, Canada, Hootsuite is a leading social media management pla...

*Please note that this is only a partial list; the complete list of key players is available in the full report. Additionally, the list of key players can be customized to better suit your needs.*

Other key players in the United States media monitoring tools market report include Talkwalker Inc., Onclusive, Inc., Critical Mention, Inc., Truescope, Inc., Agility PR Solutions LLC, and Mention, among others.

*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*

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Key Questions Answered in the Report

In 2024, the United States media monitoring tools market reached an approximate value of USD 2.48 Billion.

The market is assessed to grow at a CAGR of 13.80% between 2025 and 2034.

The market is estimated to witness healthy growth in the forecast period of 2025-2034 to reach a value of around USD 9.03 Billion by 2034.

The market is being driven due to growing importance of brand management, the proliferation of social media platforms, and the rising demand for competitive intelligence.

The key trends aiding the market include the rise of digital platforms and social media, real-time analytics, and growing demand for automated insights.

Regions considered in the market are New England, Mideast, Great Lakes, Plains, Southeast, Southwest, Rocky Mountain, and Farwest.

Based on component, market segmentations include software and services.

Different enterprise sizes are small and medium enterprises and large enterprises.

The major players in the market are Brandwatch, Meltwater NV, Synthesio Group, Hootsuite Inc., Talkwalker Inc., Onclusive, Inc, Critical Mention, Inc., Truescope, Inc., Agility PR Solutions LLC, and Mention, among others.

Report Summary

Explore our key highlights of the report and gain a concise overview of key findings, trends, and actionable insights that will empower your strategic decisions.

Key Highlights of the Report

Please note that the figures mentioned in the description serve as estimates and may vary from the actual figures presented in the final report.

REPORT FEATURES DETAILS
Base Year 2023
Historical Period 2018-2023
Forecast Period 2024-2032
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Component
  • Enterprise Size
  • Industry Vertical
  • Region
Breakup by Component
  • Software 
  • Services
Breakup by Enterprise Size
  • Small and Medium Enterprises 
  • Large Enterprises
Breakup by Industry Vertical
  • IT and Telecom 
  • Hospitality 
  • BFSI 
  • Healthcare 
  • Retail and E-Commerce 
  • Media and Entertainment 
  • Manufacturing
Breakup by Region
  • New England
  • Mideast
  • Great Lakes
  • Plains
  • Southeast
  • Southwest
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • Brandwatch
  • Meltwater NV
  • Synthesio Group
  • Hootsuite Inc.
  • Talkwalker Inc.
  • Onclusive, Inc.
  • Critical Mention, Inc.
  • Truescope, Inc.
  • Agility PR Solutions LLC
  • Mention
  • Others

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30 North Gould Street, Sheridan, WY 82801

+1-415-325-5166

63 Fiona Drive, Tamworth, NSW

+61-448-061-727

C130 Sector 2 Noida, Uttar Pradesh 201301

+91-858-608-1494

40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City, 1226.

+63-287-899-028, +63-967-048-3306

6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London

+44-753-713-2163

193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City

+84-865-399-124