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Report Overview

2024

Base Year

2018-2024

Historical Year

2025-2034

Forecast Year

United States Managed Services Market Outlook

The United States managed services market size reached approximately USD 23.34 billion in 2024. The market is projected to grow at a CAGR of 10.4% between 2025 and 2034, reaching a value of around USD 57.43 billion by 2034.

Key Takeaways

  • Small and medium enterprises are expected to dominate the market for managed services in the USA.
  • Managed security services are expected to witness significant growth, with a YoY increase of 68% in cybersecurity attacks (2021).
  • The adoption of IoT devices is one of the key United States managed services market trends driving market growth.

Managed services refer to the process of outsourcing routine technological responsibilities to an external party to boost the return on investment and ensure an improvement in business operations. A managed services provider can create the IT strategy for managing customer networks and handle the cybersecurity and data backup requirements of its clients easily. This helps companies realise better uptime and focus on their strategic projects.

The market is being driven by the need to reduce infrastructure maintenance costs for businesses. The shift towards cloud-based storage platforms is another key driver of the United States managed services market.

Key Trends and Developments

Use of automation and AI technologies; the increasing popularity of cloud computing and data analytics; and the widespread adoption of IoT devices are the major trends impacting the United States managed services market growth.

Date Company Announcement
Oct. 5th 2023 IBM Launched AI-powered TDR (Threat Detection and Response) Services to enhance the security of data against malicious attacks and hackers
July 18th 2023 Netskope Announces the launch of a new Managed Services Programme which can enable businesses to expand their streams of revenue
Jan. 24th 2023 Viasat Inc. Received a government contract for providing satellite communication service support to the US Marine Corps, via a fully managed service
Nov. 10th 2022 IBM Launches IBM Cloud for VMware as a Service, its latest managed service solution for companies that seek to modernize their workload and boost the ratio of time to value in a hybrid cloud environment
Trends Description
MSPs leveraging automation and AI technologies This enables MSPs to ensure the security of clients’ systems while improving the service delivery experience.
Increasing popularity of cloud computing The benefits of scalability and higher cost savings are prompting companies to cloud-based MEP managed services.
Increasing demand for big data analytics Managed services providers are leveraging big data analytics tools to access client data, anticipating their needs, and delivering results.
Adoption of IoT to drive market growth Managed services providers are engaged in the procurement, management, and monitoring of IoT devices for improving business outcomes and delivering high-quality results.

United States Managed Services Market Trends

Cloud computing services enable managed service providers to make user management simple. By incorporating a simple change in coding, they can deliver the latest features in their solutions to their clients. As an increasing number of small and medium-sized businesses shift to cloud computing, the United States managed services market size is expected to expand in the forecast period.

The large volume of data generated by IoT devices creates a huge business opportunity for companies, which can be utilised to improve customer experience and operational efficiency. Managed service providers ensure that IoT devices are secure and functional and deliver good value to business. This is expected to reduce business costs and drive the United States managed services market development.

Market Segmentation

“United States Managed Services Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:

Market Breakup Categories
Service Type Managed IT Infrastructure and Data Centre, Managed Network, Managed Mobility, Managed Communication and Collaboration, Managed Information Service, Managed Security
Deployment On-premises, Cloud
Enterprise Size Small and Medium Enterprises, Large Enterprises
End-Use BFSI, Government, Healthcare, IT and Telecom, Manufacturing, Media and Entertainment, Retail, Others
Region New England, Mideast, Great Lakes, Plains, Southeast, Southwest, Rocky Mountain, Far West

Small and medium enterprises are expected to dominate the United States managed services market share in the forecast period

SMEs utilise resources for core activities and need help with using technology in a way that drives their business forward. Sometimes, the internal system complexity increases to a level where it can be resolved only through technical experts specialising in a specific industry vertical. Managed service providers enable small and medium enterprises to reduce their expenditure on maintaining an IT support team, which is likely to influence the United States managed services market expansion in the forecast period.

Large enterprises are expected to witness a stable increase in demand for managed services in the forecast period as they shift their operations to the cloud and adopt precautionary measures to mitigate cybersecurity threats.

Managed security is expected to lead the market in the coming years

Managed security services can monitor, analyse, and investigate malicious codes and detect any attempted/ successful security breaches. In 2021, 1862 data breaches occurred in the United States, recording a year-on-year growth of 68%. This is expected to boost the demand for managed security services in the forecast period.

In the United States managed services market, managed networks and managed mobility are also expected to gain popularity over the forecast period. This can be attributed to an increase in the demand for maintaining consumer network infrastructure and process management services needed by an organisation to support smartphones, tablets, and other devices with good connectivity.

Competitive Landscape

Major players in the United States managed services market are investing in the research and development of new technologies

Company Year of Incorporation Location Business
IBM Corporation 1911 New York, United States Providing hybrid cloud and AI services, apart from a wide range of business services
Cisco Systems Inc. 2021 California, United States Designing and selling multiple technologies that run the internet
AT&T Inc. 1983 Texas, United States Providing services related to telecommunications and technology across the world
Fujitsu Limited 1935 Tokyo, Japan Offers various ICT business solutions and is engaged in developing, producing, and selling electronic goods

Other key players in the United States managed services market include Accenture plc, Amazon Web Services, Inc., HP Development Company, L.P., Verizon Communications, Inc., Telefonaktiebolaget LM Ericsson, DXC Technology Company, and Rackspace Technology, Inc., among others.

Key Highlights of the Report

REPORT FEATURES DETAILS
Base Year 2023
Historical Period 2018-2024
Forecast Period 2025-2034
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Service Type
  • Deployment
  • Enterprise Size
  • End Use
  • Region
Breakup by Service Type
  • Managed IT Infrastructure and Data Centre
  • Managed Network
  • Managed Mobility
  • Managed Communication and Collaboration
  • Managed Information Service
  • Managed Security
Breakup by Deployment
  • On-premises
  • Cloud
Breakup by Enterprise Size
  • Small and Medium Enterprises
  • Large Enterprises
Breakup by End Use
  • BFSI
  • Government
  • Healthcare
  • IT and Telecom
  • Manufacturing
  • Media and Entertainment
  • Retail
  • Others
Breakup by Region
  • New England
  • Mideast
  • Great Lakes
  • Plains
  • Southeast
  • Southwest
  • Rocky Mountain
  • Far West
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • IBM Corporation
  • Cisco Systems Inc.
  • AT&T Inc.
  • Accenture plc
  • Amazon Web Services, Inc.
  • Fujitsu Limited
  • HP Development Company, L.P.
  • Verizon Communications, Inc.
  • Telefonaktiebolaget LM Ericsson
  • DXC Technology Company
  • Rackspace Technology, Inc.
  • Others

United States Managed Services Market Report Snapshots

United States Managed Services Market Size

United States Managed Services Market Trends

United States Managed Services Market Share

United States Managed Services Companies

*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*

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Key Questions Answered in the Report

In 2024, the market reached an approximate value of USD 23.34 billion.

The market is estimated to grow at a CAGR of 10.4% between 2025 and 2034.

The market is estimated to witness healthy growth in the forecast period of 2025-2034 to reach a value of around USD 57.43 billion by 2034.

The market is being driven by the shift towards cloud-based storage platforms and the need to reduce infrastructure maintenance costs for businesses.

The key trends aiding the market expansion include the use of automation and AI technologies, the increasing popularity of cloud computing and data analytics, and widespread adoption of IoT devices.

The major deployment modes include on-premises and cloud.

The major regions in the market include New England, Mideast, Great Lakes, Plains, Southeast, Southwest, Rocky Mountain, and the Far West.

The major players in the market are IBM Corporation, Cisco Systems Inc., AT&T Inc., Accenture plc, Amazon Web Services, Inc., Fujitsu Limited, HP Development Company, L.P., Verizon Communications, Inc., Telefonaktiebolaget LM Ericsson, DXC Technology Company, and Rackspace Technology, Inc., among others.

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