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The United States managed services market size reached approximately USD 23.34 billion in 2023. The market is projected to grow at a CAGR of 10.4% between 2024 and 2032, reaching a value of around USD 57.43 billion by 2032.
Managed services refer to the process of outsourcing routine technological responsibilities to an external party to boost the return on investment and ensure an improvement in business operations. A managed services provider can create the IT strategy for managing customer networks and handle the cybersecurity and data backup requirements of its clients easily. This helps companies realise better uptime and focus on their strategic projects.
The market is being driven by the need to reduce infrastructure maintenance costs for businesses. The shift towards cloud-based storage platforms is another key driver of the United States managed services market.
Use of automation and AI technologies; the increasing popularity of cloud computing and data analytics; and the widespread adoption of IoT devices are the major trends impacting the United States managed services market growth.
Date | Company | Announcement |
Oct. 5th 2023 | IBM | Launched AI-powered TDR (Threat Detection and Response) Services to enhance the security of data against malicious attacks and hackers |
July 18th 2023 | Netskope | Announces the launch of a new Managed Services Programme which can enable businesses to expand their streams of revenue |
Jan. 24th 2023 | Viasat Inc. | Received a government contract for providing satellite communication service support to the US Marine Corps, via a fully managed service |
Nov. 10th 2022 | IBM | Launches IBM Cloud for VMware as a Service, its latest managed service solution for companies that seek to modernize their workload and boost the ratio of time to value in a hybrid cloud environment |
Trends | Description |
MSPs leveraging automation and AI technologies | This enables MSPs to ensure the security of clients’ systems while improving the service delivery experience. |
Increasing popularity of cloud computing | The benefits of scalability and higher cost savings are prompting companies to cloud-based MEP managed services. |
Increasing demand for big data analytics | Managed services providers are leveraging big data analytics tools to access client data, anticipating their needs, and delivering results. |
Adoption of IoT to drive market growth | Managed services providers are engaged in the procurement, management, and monitoring of IoT devices for improving business outcomes and delivering high-quality results. |
Cloud computing services enable managed service providers to make user management simple. By incorporating a simple change in coding, they can deliver the latest features in their solutions to their clients. As an increasing number of small and medium-sized businesses shift to cloud computing, the United States managed services market size is expected to expand in the forecast period.
The large volume of data generated by IoT devices creates a huge business opportunity for companies, which can be utilised to improve customer experience and operational efficiency. Managed service providers ensure that IoT devices are secure and functional and deliver good value to business. This is expected to reduce business costs and drive the United States managed services market development.
“United States Managed Services Market Report and Forecast 2024-2032” offers a detailed analysis of the market based on the following segments:
Market Breakup | Categories |
Service Type | Managed IT Infrastructure and Data Centre, Managed Network, Managed Mobility, Managed Communication and Collaboration, Managed Information Service, Managed Security |
Deployment | On-premises, Cloud |
Enterprise Size | Small and Medium Enterprises, Large Enterprises |
End-Use | BFSI, Government, Healthcare, IT and Telecom, Manufacturing, Media and Entertainment, Retail, Others |
Region | New England, Mideast, Great Lakes, Plains, Southeast, Southwest, Rocky Mountain, Far West |
Small and medium enterprises are expected to dominate the United States managed services market share in the forecast period
SMEs utilise resources for core activities and need help with using technology in a way that drives their business forward. Sometimes, the internal system complexity increases to a level where it can be resolved only through technical experts specialising in a specific industry vertical. Managed service providers enable small and medium enterprises to reduce their expenditure on maintaining an IT support team, which is likely to influence the United States managed services market expansion in the forecast period.
Large enterprises are expected to witness a stable increase in demand for managed services in the forecast period as they shift their operations to the cloud and adopt precautionary measures to mitigate cybersecurity threats.
Managed security is expected to lead the market in the coming years
Managed security services can monitor, analyse, and investigate malicious codes and detect any attempted/ successful security breaches. In 2021, 1862 data breaches occurred in the United States, recording a year-on-year growth of 68%. This is expected to boost the demand for managed security services in the forecast period.
In the United States managed services market, managed networks and managed mobility are also expected to gain popularity over the forecast period. This can be attributed to an increase in the demand for maintaining consumer network infrastructure and process management services needed by an organisation to support smartphones, tablets, and other devices with good connectivity.
Major players in the United States managed services market are investing in the research and development of new technologies
Company | Year of Incorporation | Location | Business |
IBM Corporation | 1911 | New York, United States | Providing hybrid cloud and AI services, apart from a wide range of business services |
Cisco Systems Inc. | 2021 | California, United States | Designing and selling multiple technologies that run the internet |
AT&T Inc. | 1983 | Texas, United States | Providing services related to telecommunications and technology across the world |
Fujitsu Limited | 1935 | Tokyo, Japan | Offers various ICT business solutions and is engaged in developing, producing, and selling electronic goods |
Other key players in the United States managed services market include Accenture plc, Amazon Web Services, Inc., HP Development Company, L.P., Verizon Communications, Inc., Telefonaktiebolaget LM Ericsson, DXC Technology Company, and Rackspace Technology, Inc., among others.
REPORT FEATURES | DETAILS |
Base Year | 2023 |
Historical Period | 2018-2023 |
Forecast Period | 2024-2032 |
Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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Breakup by Service Type |
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Breakup by Deployment |
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Breakup by Enterprise Size |
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Breakup by End Use |
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Breakup by Region |
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Market Dynamics |
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Competitive Landscape |
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Companies Covered |
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United States Managed Services Market Size
United States Managed Services Market Trends
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*
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In 2023, the market reached an approximate value of USD 23.34 billion.
The market is estimated to grow at a CAGR of 10.4% between 2024 and 2032.
The market is estimated to witness healthy growth in the forecast period of 2024-2032 to reach a value of around USD 57.43 billion by 2032.
The market is being driven by the shift towards cloud-based storage platforms and the need to reduce infrastructure maintenance costs for businesses.
The key trends aiding the market expansion include the use of automation and AI technologies, the increasing popularity of cloud computing and data analytics, and widespread adoption of IoT devices.
The major deployment modes include on-premises and cloud.
The major regions in the market include New England, Mideast, Great Lakes, Plains, Southeast, Southwest, Rocky Mountain, and the Far West.
The major players in the market are IBM Corporation, Cisco Systems Inc., AT&T Inc., Accenture plc, Amazon Web Services, Inc., Fujitsu Limited, HP Development Company, L.P., Verizon Communications, Inc., Telefonaktiebolaget LM Ericsson, DXC Technology Company, and Rackspace Technology, Inc., among others.
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United States (Head Office)
30 North Gould Street, Sheridan, WY 82801
+1-415-325-5166
Australia
63 Fiona Drive, Tamworth, NSW
+61-448-061-727
India
C130 Sector 2 Noida, Uttar Pradesh 201301
+91-858-608-1494
Philippines
40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City, 1226.
+63-287-899-028, +63-967-048-3306
United Kingdom
6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London
+44-753-713-2163
Vietnam
193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City
+84-865-399-124
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