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Report Overview

The United Kingdom facility management market size was valued at USD 3.03 Billion in 2025. The industry is expected to grow at a CAGR of 2.10% during the forecast period of 2026-2035 to reach a value of USD 3.73 Billion by 2035. The market growth is attributed to the the‍‌‍‍‌‍‌‍‍ ongoing shift towards automation and use of robots which is transforming how cleaning and maintenance services are delivered through the commercial, retail, healthcare, and education estates across the United Kingdom.

Since labour costs are increasing and there are staffing shortages, facility managers are looking for solutions in autonomous devices which can bring about consistency, productivity, and lower long term operating costs by reducing the need for human labour. In this situation, the two elements supporting the development of the United Kingdom facility management market, i.e. technology and strategic partnerships are inseparable. For example, in February 2024, Tennant Company entered into an exclusive technology agreement with Brain Corp for accelerating the development and adoption of robotic floor cleaning systems.

Furthermore, with that partnership as the foundation, in March 2024, Tennant unveiled the X4 ROVR, its first purpose-built autonomous floor scrubber powered by Brain Corp’s AI navigation platform. Additionally, on 15 April 2025, Tennant released the mid-sized X6 ROVR, which can perform up to 75,000 sq. ft cleaning per cycle and is targeted at large and complex commercial or industrial facilities. These moves by Tennant to introduce new products reflect the rising trend in the United Kingdom facility management market where providers are progressively using robots as a tool to increase efficiency, lessen dependence on manual labor, and provide tech-enabled scalable solutions to large-scale clients.

2025

Base Year

2019-2025

Historical Period

2026-2035

Forecast Period

Compound Annual Growth Rate

2.1%

Value in USD Billion

2026-2035


*this image is indicative*

Key Trends and Recent Developments

United Kingdom Facility Management Industry Segmentation

The EMR’s report titled “United Kingdom Facility Management Market Report and Forecast 2026-2035” offers a detailed analysis of the market based on the following segments:

Market Breakup by Type

  • Inhouse
  • Outsourced

Key Insights: The‍‌‍‍‌‍‌‍‍‌ United Kingdom facility management market is divided into two segments, in-house and outsourced models. Areas that require high degrees of care such as the healthcare sector and government offices are still opting for in-house teams to maintain direct control and ensure data security. As a result, the outsourced FM is gaining more popularity as companies aim at cutting down costs and getting the required expertise, with a number of players like CBRE, ISS A/S, and Mitie acquiring long-term integrated contracts. For instance, in May 2025, Mitie secured a contract worth GBP12 million with the Intellectual Property Office (IPO) to provide integrated facilities management services at its two sites in Newport, Wales.

Market Breakup by Offering

  • Hard FM
  • Soft FM

Key Insights: The United Kingdom facility management industry is enhancing its demand across both Hard FM and Soft FM services. Hard FM needs are largely contributed by the trend towards energy-efficient systems, upgrades in the United Kingdom HVAC market and maintenance of smart-building technologies, while Soft FM is growing due to more focus on cleaning, catering, and workplace-support services that are aimed at employee wellbeing and compliance. One of the major examples is Sodexo's collaboration extension with AstraZeneca in the United Kingdom for soft FM, catering, cleaning, and technical services in February 2024.

Market Breakup by Sector

  • Public
  • Private

Key Insights: Public sector observes robust growth in the United Kingdom facility management market, due to the presence of framework contracts, estate modernization, and sustainability mandates. For example, in March 2025, UK Health Security Agency (UKHSA) gave the OCS Group UK a 5-year contract for soft-FM services to manage critical site services for several government facilities. On the other hand, the FM demand in the private sector is increasing through corporate outsourcing, workplace-services upgrades, and ESG-aligned campus maintenance that is CM building a steady rise of integrated FM contracts in commercial real estate.

Market Breakup by End Use

  • Industrial
  • Commercial
  • Institutional
  • Public/Infrastructure
  • Others

Key Insights: The United Kingdom facility management market scope comprises end-uses across sectors such as industrial, commercial, institutional, public/infrastructure, and others. Each of these segments has different growth potentials. Industrial FM is primarily supported by plant maintenance and logistics, whereas commercial FM concentrates on offices, retail spaces, and corporate campuses. Institutional FM, through outsourcing and the use of digital tools, helps healthcare and education sectors. The public/infrastructure FM is influenced by government regulations and sustainability measures. Companies are progressively offering integrated services across different segments by utilizing technology, ESG solutions, and long-term contracts to enhance efficiency and ‍‌‍‍‌‍‌‍‍‌conformity.

United Kingdom Facility Management Market Share

By type, outsourced FM witnesses’ higher preference

Outsourced‍‌‍‍‌‍‌‍‍‌ facility management is in high demand as more public- and private-sector clients are handing over full-service estate care, which includes cleaning, catering, technical maintenance, and refurbishments, to specialist providers. A good example of this is the ISS A/S, which in November 2025, won a major contract with the Foreign, Commonwealth & Development Office (FCDO) to provide integrated workplace services and capital-project support across its offices in the United Kingdom. It implies how outsourced FM providers are winning over the clients with multi-service contracts, thus allowing the clients to centralize estate management and enjoy the benefits of scale, expertise, and predictable service delivery.

On the other hand, the in-house FM sector is still expanding in the United Kingdom facility management market at a slow but steady pace as several organizations, mainly in the public sector, are inclined to keep direct control over the facilities when long-term sustainability goals, data security requirements, and strong ESG commitments are considered. Citing an instance, in November 2025, Mitie renewed its contract with the Welsh Government to take care of its 21-building administrative estate and pledged to meet more carbon-reduction targets and invest in the local supply chain. It points to the attraction of in-house or tightly managed FM setups where the emphasis is on continuity, compliance, and community commitments rather than outsourcing's convenience.

By offering, Hard FM maintains noteworthy market interest

Driven by concerns over asset depreciation and regulatory non-compliance, owners and landlords have increased their demand for hard FM solutions in the United Kingdom facility management market. To illustrate the trend, in December 2024, CBRE, Inc. was awarded a 5-year contract by the University of Glasgow to carry out planned and reactive hard-services maintenance with the inclusion of mechanical & electrical works. This is a signal of a growing trend of institutions and businesses taking on board a hard FM specialist to carry out their complex maintenance, upgrades, and compliance needs across their various estates.

The soft FM category is growing as more organizations decide to offload non-core activities to specialist providers to gain in efficiency, flexibility, and service quality. As an example, in December 2024, Sodexo Group signed a 5-year contract to provide catering, cleaning, portering, security, and support services for East Suffolk and North Essex NHS Foundation Trust, which includes two major hospitals and community sites. The outsourcing of soft services enables organizations to keep hold of their core operations while at the same time benefit from the provider's expertise in hygiene, facilities support, and workplace services across large, dispersed estates, thereby contributing to the growing demand in the United Kingdom facility management market.

By sector, Public-sector FM substantially contributes to the market growth

Public-sector FM demand is rising as local authorities and public institutions sign large-scale contracts to decarbonise estates and upgrade housing and public buildings. For example, in July 2025, Equans, along with other contractors, was appointed under a GBP 1 billion framework to deliver retrofit and energy efficiency upgrades across public sector buildings nationwide. This surge in government-backed investment supports facility management providers delivering hard FM upgrades, energy management systems and long-term maintenance, thereby boosting technical FM demand across the public sector.

Private companies contribute significantly to the growing demand of United Kingdom facility management market, as these firms increasingly outsource facility operations to specialist FM providers to focus on core business while benefiting from professional FM services, including maintenance, cleaning, energy management, and estate services. For example, in September 2025, Mitie secured a GBP 68.5 million integrated facilities management and catering contract with Central London Community Healthcare NHS Trust (CLCH), covering 290 sites across London and Hertfordshire. Outsourced FM thus continues to expand its share in corporate and community-facing estates, driven by scale, service breadth and operational efficiency.

By end-use, commercial category registers robust growth

The commercial sector is one of the main contributors to the substantial growth of the United Kingdom facility management market revenue. In recent years, a surge in demand for hard facility management has been noted, especially in areas such as retail. This is primarily driven by the need of retailers to comply with health and safety standards while at the same time making their space more appealing to the consumers. Consequently, the demand for the necessary upkeep of malls and high-traffic areas has increased. To emphasize this trend, in June 2024, Integral (a JLL company) was able to secure a 5-year contract with Capital & Regional with a scope of work that included the delivery of mechanical, electrical, public health, and building fabric maintenance across their five UK shopping centres. It points to the trend of retail asset owners turning to specialist hard FM to secure maintenance of operations, regulatory compliance, and facilitate the visiting experience.

The growth of public and infrastructure categories in the United Kingdom facility management market is characterized by outsourcing requirements on a large scale. Such moves are made to ensure continuity concerning maintenance, smooth running of the services, and realization of the sustainable goals across estates with a higher level of complexity. In the process of signing the agreement, in September 2024, EMCOR UK gained a five-year integrated FM contract with BBC, which included more than 100 broadcast, production, and office buildings across the UK and Northern Ireland. This change is a testimonial on how public infrastructure players are depending on big FM vendors for their bundled services delivery which includes from engineering & maintenance to cleaning & waste management and thus they are driving up the demand for the outsourcing of FM in public ‍‌‍‍‌‍‌‍‍‌estates.

Competitive Landscape

Major United Kingdom facility management market players have been integrating vertically more and more in recent years, which means that with one single entity they can offer their clients the complete and end-to-end solutions by combining property management, technical services, and soft services. To be capable of bidding for larger, more integrated contracts and hence, lessen the dependence on subcontractors, they either upgrade their in-house capabilities or buy specialist firms. This‍‌‍‍‌‍‌‍‍‌ action is not only helping these businesses to maintain their consistency but also to be scalable in various sectors.

Meanwhile, suppliers are responding to United Kingdom facility management industry changes and spending on technologies that will enable them to fulfil the needs of their ‍‌‍‍‌‍‌‍‍‌customers. Most of them have implemented cloud-based maintenance, asset management, and energy management solutions and, at the same time, they are supporting by green cleaning, energy retrofit and EV infrastructure installation. These improvements are in line with the needs of clients in terms of efficiency, ESG compliance and lower lifecycle costs, thus, positioning FM companies as partners in business rather than just service providers, thereby contributing to the growth in the competitive landscape of the United Kingdom facility management market.

CBRE, Inc.

CBRE, Inc., established in 1906 and operating its head office in Los Angeles, USA, is a worldwide leader in commercial real estate and facility management services. The company delivers integrated solutions that include property management, leasing, advisory, and project management to the different industries across the globe.

Compass Group PLC

Compass Group PLC, a company established in 1941, with its head office located in Chertsey, UK, is a worldwide provider of foodservice and support services. The company offers the sectors of business, healthcare, and education with catering, facilities management, and workplace-support solutions.

Jones Lang LaSalle IP, Inc.

Jones Lang LaSalle IP, Inc., established in 1783 and based in Chicago, USA, is a professional services company providing real estate and investment management solutions. The company operates globally and its core-services are advisory, property management, and integrated FM solutions. With a strong emphasis on sustainability and the use of digital technology, it has gained notable traction in the United Kingdom facility management market landscape over the years.

ISS A/S

ISS A/S, a company was established in 1901 and is based in Copenhagen, Denmark, is a market leader in facilities management and workplace services. The company is offering cleaning, technical, catering, and security services to the public and the private sector, with an emphasis on the integration of the ‍‌‍‍‌‍‌‍‍‌solutions.

*Please note that this is only a partial list; the complete list of key players is available in the full report. Additionally, the list of key players can be customized to better suit your needs.*

Other players in the market include VINCI Construction Holding Limited, Cushman & Wakefield, Inc., Sodexo Group, Mace Group I.C.S Limited, Flexim International SA, Sitemark Ltd, among others.

Key Highlights of the United Kingdom Facility Management Market Report

  • Historical performance and accurate forecasts through 2035: The‍‌‍‍‌‍‌‍‍‌ report provides the elaborate review of the past market trends and precise projections, thus helping the stakeholders to comprehend the expansion patterns and upcoming opportunities.
  • ‍‌‍‍‌‍‌‍‍‌Product and Technological Innovation Insight: The report mentions new FM solutions, digital tools, energy-efficient systems, and smart-building technologies as innovations that the sector needs to adopt.
  • Detailed Profiling of Exhaustive Competitive Landscape: The report comprises the research of the leading domestic and international FM providers, their tactics, collaborations, acquisitions, and service portfolios.
  • Regional Analysis Revealing New Growth Centers: The report tracks regions that are the main demand generators and the areas of the public, private, and mixed-use sectors, which have the highest potential in the United Kingdom.
  • An Investment-Focused Perspective Supported by Data: Investors and market participants get valuable insights into the industry's future, potential collaborations, and long-term ROI opportunities.

Why Expert Market Research?

  • Accurate insights through in-depth primary research and data from trustworthy sources.
  • Actionable market intelligence that can be used to facilitate strategic decision-making, operational planning, and investment evaluation.
  • The analysis is done at both regional and product levels to pinpoint areas of opportunities, competitive advantages, and potential market gaps.

Call to Action

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*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*

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Key Questions Answered in the Report

In 2025, the United Kingdom facility management market reached an approximate value of USD 3.03 Billion.

The market is projected to grow at a CAGR of 2.10% between 2026 and 2035.

The market is estimated to witness a healthy growth in the forecast period of 2026-2035 to reach about USD 3.73 Billion by 2035.

Key strategies driving the market include continuous product innovation, expansion of manufacturing capacity, partnerships with OEMs and automation solution providers, focus on energy-efficient and miniaturized relay designs, and strengthening distribution networks across emerging markets.

The key market trends include increasing focus on sustainability and energy-efficiency, rising demand for smart building solutions, growing focus on health and wellness, and popularity of remote facility management.

The major types of facility management in the market are inhouse and outsourced.

The significant end uses of facility management are industrial, commercial, institutional, and public/infrastructure, among others.

The key players in the market include CBRE, Inc., Compass Group PLC, Jones Lang LaSalle IP, Inc., ISS A/S, VINCI Construction Holding Limited, Cushman & Wakefield, Inc., Sodexo Group, Mace Group I.C.S Limited, Flexim International SA, Sitemark Ltd, and other key players operate in the facility management sector.

The major challenges include volatility in raw material prices, increasing competition from solid-state alternatives, supply chain disruptions, and the need for strict compliance with global electrical and safety standards.

Report Summary

Explore our key highlights of the report and gain a concise overview of key findings, trends, and actionable insights that will empower your strategic decisions.

Key Highlights of the Report

Please note that the figures mentioned in the description serve as estimates and may vary from the actual figures presented in the final report.

REPORT FEATURES DETAILS
Base Year 2025
Historical Period 2019-2025
Forecast Period 2026-2035
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Type
  • Offering
  • Sector
  • End Use
Breakup by Type
  • Inhouse
  • Outsourced
Breakup by Offering
  • Hard FM
  • Soft FM
Breakup by Sector
  • Public
  • Private
Breakup by End Use
  • Industrial
  • Commercial
  • Institutional
  • Public/Infrastructure
  • Others
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • CBRE, Inc.
  • Compass Group PLC
  • Jones Lang LaSalle IP, Inc. 
  • ISS A/S
  • VINCI Construction Holding Limited
  • Cushman & Wakefield, Inc.
  • Sodexo Group
  • Mace Group I.C.S Limited
  • Flexim International SA 
  • Sitemark Ltd
  • Others

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