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UAE ICT Market Size, Share, Trends, Forecast, Analysis: By Type: Hardware, Software, IT and Infrastructure Services, Telecommunication Services; By Enterprise Size: Small and Medium Enterprises, Large Enterprises; By Industry Vertical: BFSI, IT and Telecom, Government, Others; Regional Analysis; Market Dynamics; Competitive Landscape; 2024-2032
UAE ICT Market Size
The UAE ICT market reached approximately USD 38.21 billion in 2023. The market is projected to grow at a CAGR of 13.4% between 2024 and 2032, reaching a value of around USD 118.49 billion by 2032.
| UAE ICT Market Report Summary | Description | Value |
| Base Year | USD Billion | 2023 |
| Historical Period | USD Billion | 2018-2023 |
| Forecast Period | USD Billion | 2024-2032 |
| Market Size 2023 | USD Billion | 38.21 |
| Market Size 2032 | USD Billion | 118.49 |
| CAGR 2018-2023 | Percentage | XX% |
| CAGR 2024-2032 | Percentage | 13.4% |
| CAGR 2024-2032 - Market by Enterprise Size | Small and Medium Enterprises | 14.2% |
| CAGR 2024-2032 - Market by Industry Vertical | Retail and E-Commerce | 15.3% |
| CAGR 2024-2032 - Market by Region | Abu Dhabi | 13.9% |
| 2023 Market Share by Region | Dubai | 32.4% |
UAE ICT Market Outlook
- The UAE is positioned as a leading data centre hub in the Middle East, aiming for sustained expansion and potential investments totalling $1 billion by 2026.
- The United Arab Emirates was the first country in the Arab region and the fourth country globally to introduce its 5G network.
- The data centre market in the UAE is projected to experience a 3.43% average growth rate from 2022 to 2027.
UAE ICT Market Growth
Dubai is fostering a flourishing tech environment in the UAE. Through its dedication to programmes like the Dubai Economic Agenda (D33), the city is striving to establish itself as a leading centre for tech firms by 2033. With over 2,300 technology companies based in Dubai, the Dubai Future Foundation is playing a key role in supporting futuristic projects, promoting innovation, and advancing technological development to shape the city's future. This is achieved through various initiatives such as the Dubai Robotics and Automation Programme, Dubai Future Labs, and Dubai 10X, hence boosting the market growth in the UAE.
The widespread use of smartphones and the increasing need for uninterrupted connectivity are other major key factors fuelling the adoption of digital services. In 2023, 99% of the entire population of the country were active users of the internet, and the country boasts one of the highest smartphone penetration in the Middle East. Furthermore, the rise in popularity of streaming platforms, digital entertainment, and e-commerce websites is also consequently boosting the market in the UAE.
Artificial intelligence is poised to transform the market in the UAE by improving the performance of applications, communications, content, and digital commerce through technologies such as machine learning, natural language processing, and deep learning. The UAE has made artificial intelligence a top priority, with projections indicating that it will contribute nearly 14% of the national GDP by 2030 ($96 billion). In line with the government's UAE Centennial 2071 plans, the UAE AI Strategy 2031 has been introduced to enhance efficiency in various sectors including transport, health, space, renewable energy, water, technology, education, environment, and traffic.
UAE ICT Industry Segmentation
“UAE ICT Market Report and Forecast 2024-2032” offers a detailed analysis of the market based on the following segments:
Market Breakup by Type
- Hardware
- Network Switches
- Routers and WLAN
- Servers and Storage
- Others
- Software
- IT and Infrastructure Services
- Telecommunication Services
Market Breakup by Enterprise Size
- Small and Medium Enterprises
- Large Enterprises
| CAGR 2024-2032 - Market by | Enterprise Size |
| Small and Medium Enterprises | 14.2% |
| Large Enterprises | XX% |
Market Breakup by Industry Vertical
- BFSI
- IT and Telecom
- Government
- Retail and E-Commerce
- Manufacturing
- Energy and Utilities
- Others
| CAGR 2024-2032 - Market by | Industry Vertical |
| Retail and E-Commerce | 15.3% |
| IT and Telecom | 14.3% |
| BFSI | 13.8% |
| Government | XX% |
| Manufacturing | XX% |
| Energy and Utilities | XX% |
Market Breakup by Region
- Dubai
- Abu Dhabi
- Others
| CAGR 2024-2032 - Market by | Region |
| Abu Dhabi | 13.9% |
| Dubai | XX% |
| Others | XX% |
UAE ICT Market Share
Based on industry vertical, the market is divided into BFSI, IT and telecom, government, retail and e-commerce, manufacturing, and energy and utilities, among others. The retail and e-commerce sector is assessed to grow at a CAGR of 15.3% during 2024-2032. Information and communication technology plays a crucial role in the retail sector, enhancing customer experience and providing personalised shopping experiences. The relationship between ICT and e-commerce is vital, as the sector relies heavily on technology for its growth and development. Furthermore, the expansion of e-commerce is closely tied to advancements in ICT infrastructure, with the proliferation of smartphones and internet connectivity acting as key drivers for the sector's success.
| 2023 Market Share by | Region |
| Dubai | 32.4% |
| Abu Dhabi | XX% |
| Others | XX% |
Leading Companies in the UAE ICT Market
Major players are investing heavily in technological upgrades to gain a competitive edge in the market.
- IBM Corp.
- Microsoft Corp.
- Google LLC
- Oracle Corp.
- Amazon.com Inc. (Amazon Web Services, Inc.)
- Cisco Systems Inc.
- SAP SE
- Salesforce Inc.
- HP Inc.
- Capgemini SE
- Others
Key Highlights of the Report
| REPORT FEATURES | DETAILS |
| Base Year | 2023 |
| Historical Period | 2018-2023 |
| Forecast Period | 2024-2032 |
| Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
|
| Breakup by Type |
|
| Breakup by Enterprise Size |
|
| Breakup by Industry Vertical |
|
| Breakup by Region |
|
| Market Dynamics |
|
| Competitive Landscape |
|
| Companies Covered |
|
UAE ICT Market Report Snapshots
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
7 Opportunities and Challenges in the Market
8 Middle East and Africa ICT Market Overview
8.1 Key Industry Highlights
8.2 Middle East and Africa ICT Historical Market (2018-2023)
8.3 Middle East and Africa ICT Market Forecast (2024-2032)
9 UAE ICT Market Overview
9.1 Key Industry Highlights
9.2 UAE ICT Historical Market (2018-2023)
9.3 UAE ICT Market Forecast (2024-2032)
10 UAE ICT Market by Type
10.1 Hardware
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.1.3 Breakup by Type
10.1.3.1 Network Switches
10.1.3.2 Routers and WLAN
10.1.3.3 Servers and Storage
10.1.3.4 Others
10.2 Software
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 IT and Infrastructure Services
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
10.4 Telecommunication Services
10.4.1 Historical Trend (2018-2023)
10.4.2 Forecast Trend (2024-2032)
11 UAE ICT Market by Enterprise Size
11.1 Small and Medium Enterprises
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Large Enterprises
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
12 UAE ICT Market by Industry Vertical
12.1 BFSI
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 IT and Telecom
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Government
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Retail and E-Commerce
12.4.1 Historical Trend (2018-2023)
12.4.2 Forecast Trend (2024-2032)
12.5 Manufacturing
12.5.1 Historical Trend (2018-2023)
12.5.2 Forecast Trend (2024-2032)
12.6 Energy and Utilities
12.6.1 Historical Trend (2018-2023)
12.6.2 Forecast Trend (2024-2032)
12.7 Others
13 UAE ICT Market by Region
13.1 Dubai
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 Abu Dhabi
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 IBM Corp.
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 Microsoft Corp.
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 Google LLC
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 Oracle Corp.
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 Amazon.com Inc. (Amazon Web Services, Inc.)
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
15.2.6 Cisco Systems Inc.
15.2.6.1 Company Overview
15.2.6.2 Product Portfolio
15.2.6.3 Demographic Reach and Achievements
15.2.6.4 Certifications
15.2.7 SAP SE
15.2.7.1 Company Overview
15.2.7.2 Product Portfolio
15.2.7.3 Demographic Reach and Achievements
15.2.7.4 Certifications
15.2.8 Salesforce Inc.
15.2.8.1 Company Overview
15.2.8.2 Product Portfolio
15.2.8.3 Demographic Reach and Achievements
15.2.8.4 Certifications
15.2.9 HP Inc.
15.2.9.1 Company Overview
15.2.9.2 Product Portfolio
15.2.9.3 Demographic Reach and Achievements
15.2.9.4 Certifications
15.2.10 Capgemini SE
15.2.10.1 Company Overview
15.2.10.2 Product Portfolio
15.2.10.3 Demographic Reach and Achievements
15.2.10.4 Certifications
15.2.11 Others
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Middle East and Africa ICT Market: Key Industry Highlights, 2018 and 2032
2. UAE ICT Market: Key Industry Highlights, 2018 and 2032
3. UAE ICT Historical Market: Breakup by Type (USD Billion), 2018-2023
4. UAE ICT Market Forecast: Breakup by Type (USD Billion), 2024-2032
5. UAE ICT Historical Market: Breakup by Enterprise Size (USD Billion), 2018-2023
6. UAE ICT Market Forecast: Breakup by Enterprise Size (USD Billion), 2024-2032
7. UAE ICT Historical Market: Breakup by Industry Vertical (USD Billion), 2018-2023
8. UAE ICT Market Forecast: Breakup by Industry Vertical (USD Billion), 2024-2032
9. UAE ICT Historical Market: Breakup by Region (USD Billion), 2018-2023
10. UAE ICT Market Forecast: Breakup by Region (USD Billion), 2024-2032
11. UAE ICT Market Structure
Key Questions Answered in the Report
In 2023, the market reached an approximate value of USD 38.21 billion.
The market is estimated to grow at a CAGR of 13.4% between 2024 and 2032.
The market is estimated to witness a healthy growth during 2024-2032 to reach around USD 118.49 billion by 2032.
The market is being driven by rapid urbanisation and swift digitalisation across the country.
The key trends aiding the ICT market in UAE include the adoption of 5G technology, the development of data centres, and the integration of artificial intelligence in the ICT technologies.
The major regions considered in the market are Dubai and Abu Dhabi, among others.
The major players in the market are IBM Corp., Microsoft Corp., Google LLC, Oracle Corp., Amazon.com Inc. (Amazon Web Services, Inc.), Cisco Systems Inc., SAP SE, Salesforce Inc., HP Inc., and Capgemini SE, among Others.
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