UAE ICT Market Report and Forecast 2024-2032

UAE ICT Market Size

The UAE ICT market reached approximately USD 38.21 billion in 2023. The market is projected to grow at a CAGR of 13.4% between 2024 and 2032, reaching a value of around USD 118.49 billion by 2032.

UAE ICT Market Outlook

• The UAE is positioned as a leading data centre hub in the Middle East, aiming for sustained expansion and potential investments totalling $1 billion by 2026.

• The United Arab Emirates was the first country in the Arab region and the fourth country globally to introduce its 5G network.

• The data centre market in the UAE is projected to experience a 3.43% average growth rate from 2022 to 2027.

UAE ICT Market Growth

Dubai is fostering a flourishing tech environment in the UAE. Through its dedication to programmes like the Dubai Economic Agenda (D33), the city is striving to establish itself as a leading centre for tech firms by 2033. With over 2,300 technology companies based in Dubai, the Dubai Future Foundation is playing a key role in supporting futuristic projects, promoting innovation, and advancing technological development to shape the city's future. This is achieved through various initiatives such as the Dubai Robotics and Automation Programme, Dubai Future Labs, and Dubai 10X, hence boosting the market growth in the UAE.

The widespread use of smartphones and the increasing need for uninterrupted connectivity are other major key factors fuelling the adoption of digital services. In 2023, 99% of the entire population of the country were active users of the internet, and the country boasts one of the highest smartphone penetration in the Middle East. Furthermore, the rise in popularity of streaming platforms, digital entertainment, and e-commerce websites is also consequently boosting the market in the UAE.

Artificial intelligence is poised to transform the market in the UAE by improving the performance of applications, communications, content, and digital commerce through technologies such as machine learning, natural language processing, and deep learning. The UAE has made artificial intelligence a top priority, with projections indicating that it will contribute nearly 14% of the national GDP by 2030 ($96 billion). In line with the government's UAE Centennial 2071 plans, the UAE AI Strategy 2031 has been introduced to enhance efficiency in various sectors including transport, health, space, renewable energy, water, technology, education, environment, and traffic.

UAE ICT Industry Segmentation

“UAE ICT Market Report and Forecast 2024-2032” offers a detailed analysis of the market based on the following segments:

Market Breakup by Type

• Hardware
  • Network Switches 
  • Routers and WLAN 
  • Servers and Storage 
  • Others 
• Software

• IT and Infrastructure Services

• Telecommunication Services

Market Breakup by Enterprise Size

• Small and Medium Enterprises

• Large Enterprises

Market Breakup by Industry Vertical

• BFSI

• IT and Telecom

• Government

• Retail and E-Commerce

• Manufacturing

• Energy and Utilities

• Others

Market Breakup by Region

• Dubai

• Abu Dhabi

• Others

UAE ICT Market Share

Based on industry vertical, the market is divided into BFSI, IT and telecom, government, retail and e-commerce, manufacturing, and energy and utilities, among others. The retail and e-commerce sector is assessed to grow at a CAGR of 15.3% during 2024-2032. Information and communication technology plays a crucial role in the retail sector, enhancing customer experience and providing personalised shopping experiences. The relationship between ICT and e-commerce is vital, as the sector relies heavily on technology for its growth and development. Furthermore, the expansion of e-commerce is closely tied to advancements in ICT infrastructure, with the proliferation of smartphones and internet connectivity acting as key drivers for the sector's success.

Leading Companies in the UAE ICT Market

Major players are investing heavily in technological upgrades to gain a competitive edge in the market.

• IBM Corp.

• Microsoft Corp.

• Google LLC

• Oracle Corp.

• Amazon.com Inc. (Amazon Web Services, Inc.)

• Cisco Systems Inc.

• SAP SE

• Salesforce Inc.

• HP Inc.

• Capgemini SE

• Others

Key Highlights of the Report

UAE ICT Market Report Snapshots

UAE ICT Market Size

UAE ICT Market Growth

UAE ICT Market Share

UAE ICT Companies