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Report Overview

The global social media management market size reached approximately USD 25.98 Billion in 2025. The market is further estimated to grow at a CAGR of 22.10% in the forecast period of 2026-2035, reaching a value of around USD 191.34 Billion by 2035.

2025

Base Year

2019-2025

Historical Period

2026-2035

Forecast Period

Compound Annual Growth Rate

22.1%

Value in USD Billion

2026-2035


*this image is indicative*

Global Social Media Management Market Report Summary Description Value
Base Year USD Billion 2025
Historical Period USD Billion 2019-2025
Forecast Period USD Billion 2026-2035
Market Size 2025 USD Billion 25.98
Market Size 2035 USD Billion 191.34
CAGR 2019-2025 Percentage XX%
CAGR 2026-2035 Percentage 22.10%
CAGR 2026-2035 - Market by Region Asia Pacific 23.9%
CAGR 2026-2035 - Market by Country India 24.2%
CAGR 2026-2035 - Market by Country China 23.7%
CAGR 2026-2035 - Market by Enterprise Size Small and Medium Enterprises 22.7%
CAGR 2026-2035 - Market by Mode of Deployment Cloud 22.9%
Market Share by Country 2025 Saudi Arabia 1.2%

Key Trends in the Market

Social media management is the process of managing and monitoring the social media profile of a company or an individual. It includes tactics such as content and marketing strategies, creating and publishing content, monitoring social media performance, and engagement with the target audience, among others.

  • The bolstering popularity of video content such as YouTube shorts, Instagram reels, and TikTok videos due to its engaging quality is one of the crucial social media management market trends. Several end-use sectors are utilising social media management tools for creating, scheduling, publishing, and analysing short-term video content.
  • The robust growth of social commerce has pushed market players towards integrating e-commerce features into management tools, with several companies leveraging social media for sales of their products and services.
  • The trend of personalisation is gaining traction among customers which fuels the usage of social media tools for studying target audiences, curating content, and advanced targeting and retargeting strategy.
  • Incorporation of artificial intelligence (AI) into social media management platforms for text and video content creation, ad management, and brand awareness, among others, also provides impetus to the social media management market growth.

Market Segmentation

The EMR’s report titled “Global Social Media Management Market Report and Forecast 2026-2035” offers a detailed analysis of the market based on the following segments:

Market Breakup by Component

  • Solutions
  • Service

Market Breakup by Enterprise Size

  • Large Enterprises
  • Small and Medium Enterprises

Market Breakup by Mode of Deployment

  • Cloud
  • On Premises

Market Breakup by Application

  • Sales and Marketing Management
  • Customer Experience Management
  • Competitive Intelligence
  • Risk Management and Fraud Detection
  • Others

Market Breakup by End Use

  • IT and Telecom
  • Media and Entertainment
  • BFSI
  • Retail and E-Commerce
  • Government and Public Sector
  • Healthcare and Life Science
  • Others

Market Breakup by Region

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa
CAGR 2026-2035 - Market by Country
India 24.2%
China 23.7%
Saudi Arabia 23.3%
Mexico 22.9%
UK 22.6%
Canada XX%
Germany 21.7%
France XX%
Italy XX%
Japan XX%
Australia XX%
Brazil XX%
USA 21.6%

Market Share by End Use

The retail and e-commerce sector occupies a sizeable portion of the social media management market share owing to the growing usage of social media platforms for brand awareness and interaction. Several brands are leveraging social media as a digital marketing tool for advertisements that can redirect the customer to the brand’s website through CTA (call to action). Moreover, social media management tools aid retail companies in studying the customer preferences and interactions and establishing marketing strategies for engaging with potential customers.

Market Share by Region

As per the social media management market analysis, North America accounts for a substantial share of the global market due to the large social media consumer base coupled with technological advancements in the region. The surge in the adoption of social media by companies for digital advertising and increasing their overall revenue provides lucrative market prospects. Additionally, superior internet connectivity, the presence of a tech-savvy population, and the integration of social media as an effective marketing tool by enterprises provide a positive outlook.

Competitive Landscape

The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the social media management market, covering their competitive landscape and latest developments like mergers, acquisitions, investments, and expansion plans.

Salesforce, Inc.

Salesforce, Inc., established in 1999, is a major producer of cloud-based software, with its headquarters in California, the United States. Its product portfolio includes sales cloud, service cloud, marketing cloud, MuleSoft, and customer 360, among others.

Hootsuite Inc. 

Hootsuite Inc. is a social media management platform, incorporated in 2008 and based in Vancouver, Canada.  It aids the user in scheduling and publishing content, monitoring the trends, and keeping up with the competitors, among others.

Sprout Social, Inc.

Sprout Social, Inc., founded in 2010, is a social media software company, which is headquartered in Chicago, the United States. It offers comprehensive solutions for publishing, influencer marketing, and AI-powered business intelligence, among others.

*Please note that this is only a partial list; the complete list of key players is available in the full report. Additionally, the list of key players can be customized to better suit your needs.*

Other players operating in the social media management market include IBM Corporation, Meltwater News US Inc., Zoho Corporation Pvt. Ltd., Talkwalker S.à.r.l., Khoros, LLC, Maventus Group Inc., and Brandwatch, among others.

*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*

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Key Questions Answered in the Report

In 2025, the market reached an approximate value of USD 25.98 Billion.

The market is projected to grow at a CAGR of 22.10% between 2026 and 2035.

The market is estimated to witness a healthy growth in the forecast period of 2026-2035, reaching a value of around USD 191.34 Billion by 2035.

The major market drivers are the proliferation of smartphones, the growing importance of online/digital presence, and the emphasis on competitive intelligence.

The key trends of the market include the bolstering popularity of video content, robust growth of social commerce, the trend of personalisation, and the incorporation of artificial intelligence (AI) with social media management platforms.

The major regions in the market are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.

Various applications include sales and marketing management, customer experience management, competitive intelligence, and risk management and fraud detection, among others.

The key players in the market are Salesforce, Inc., Hootsuite Inc., Sprout Social, Inc., IBM Corporation, Meltwater News US Inc., Zoho Corporation Pvt. Ltd., Talkwalker S.à.r.l., Khoros, LLC, Maventus Group Inc., and Brandwatch, among others.

Report Summary

Explore our key highlights of the report and gain a concise overview of key findings, trends, and actionable insights that will empower your strategic decisions.

Key Highlights of the Report

Please note that the figures mentioned in the description serve as estimates and may vary from the actual figures presented in the final report.

REPORT FEATURES DETAILS
Base Year 2025
Historical Period 2019-2025
Forecast Period 2026-2035
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Component
  • Enterprise Size
  • Mode of Deployment
  • Application
  • End Use
  • Region
Breakup by Component
  • Solutions
  • Service
Breakup by Enterprise Size
  • Large Enterprises
  • Small and Medium Enterprises
Breakup by Mode of Deployment
  • Cloud
  • On Premises
Breakup by Application
  • Sales and Marketing Management
  • Customer Experience Management
  • Competitive Intelligence
  • Risk Management and Fraud Detection
  • Others
Breakup by End Use
  • IT and Telecom
  • Media and Entertainment
  • BFSI
  • Retail and E-Commerce
  • Government and Public Sector
  • Healthcare and Life Science
  • Others
Breakup by Region
  • North America
    • United States of America 
    • Canada
  • Europe
    • United Kingdom
    • Germany
    • France
    • Italy
    • Others
  • Asia Pacific
    • China
    • Japan
    • India
    • ASEAN
    • Australia
    • Others
  • Latin America
    • Brazil
    • Argentina
    • Mexico
    • Others
  • Middle East and Africa
    • Saudi Arabia
    • United Arab Emirates
    • Nigeria
    • South Africa
    • Others
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • Salesforce, Inc. 
  • Hootsuite Inc.  
  • Sprout Social, Inc.  
  • IBM Corporation  
  • Meltwater News US Inc.  
  • Zoho Corporation Pvt. Ltd.  
  • Talkwalker S.à.r.l.  
  • Khoros, LLC  
  • Maventus Group Inc.  
  • Brandwatch  
  • Others

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