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The global quick service restaurants market size was valued at USD 481.08 billion in 2023. The market is further projected to grow at a CAGR of 3.7% between 2024 and 2032, reaching a value of USD 668.80 billion by 2032.
Quick service restaurants (QSRs) are establishments that offer fast food and beverages at affordable prices and with minimal table service. QSRs typically have a limited menu, standardised operations, and generally a high turnover of customers.
Some of the factors driving the quick service restaurants market growth are increasing urbanisation and disposable income, changing consumer preferences and lifestyles, rising demand for convenience and variety, and technological innovations in food delivery and ordering systems.
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Availability of order customisation, emergence of digitalisation, and increasing demand for plant-based food is fostering the quick service restaurants market development
Date | Company | Event |
January 2024 | Restaurant Brands International | Acquisition of Carrols Restaurant Group for USD 1 billion as part of 'Reclaim the Flame' plan |
December 2023 | KFC | Signed an agreement to acquire 218 KFC restaurants from EG Group in the UK and Ireland |
October 2023 | Domino's Pizza and Microsoft | Formed an AI-driven innovation alliance to develop smarter pizza ordering and seamless store operations |
August 2023 | McDonald's India | Opened first airport drive-thru outlet in Mumbai and plans to increase drive-thru outlets over the next 4-5 years |
July 2023 | Yum! Brands | Advanced data strategy by selecting Treasure Data as its Customer Data Platform to enhance customer digital experiences |
Trends | Impact |
Emergence of digitalisation and prompt delivery | QSR operators are investing in online ordering, mobile apps, loyalty programs, self-service kiosks, and digital menus to enhance customer demand for contactless transactions and better experience. Moreover, QSR operators are partnering with third-party delivery platforms, such as Uber Eats, DoorDash, and Grubhub, to expand their reach and cater to the growing demand for online delivery. |
Rising demand for plant-based and healthy options | Consumers are becoming more health-conscious and are seeking plant-based alternatives to traditional meat-based products. QSR companies are responding to this trend by introducing more vegetarian, vegan, and gluten-free options, along with low-calorie and low-fat products. |
Availability of customisation in food products | Restaurants are allowing customers to customise their orders, such as choosing their own ingredients, toppings, sauces, and portions. For example, Subway offers the Fresh Fit menu, which allows customers to create their own sandwiches with different breads, meats, cheeses, vegetables, and dressings. |
Increasing globalisation and localisation | Fast food restaurants are expanding their presence in emerging markets, such as China, India, Brazil, and Russia, and adapting their menus to suit local tastes, preferences, and cultures. They are incorporating regional flavours, ingredients, and cuisines into their offerings. For example, Pizza Hut offers the Tandoori Paneer Pizza in India, the Cheeseburger Pizza in the UK, and the Durian Pizza in China. |
The quick service restaurants market outlook is being shaped by the rise in demand for fast food items by the working, millennial, and Gen-Z populations. In recent years, quick service restaurants have emerged as preferred eating joints owing to the variety of food items available at cost effective prices and the augmented demand for ready-to-eat and on-the-go food items. The quick service restaurants market growth can also be associated with the increasing market penetration of these restaurants in places like shopping centres and airports. As products offered by quick service restaurants are easy to eat, the presence of these restaurants at commercial places is a key factor driving the quick service restaurants market.
The global market for quick service restaurants is being positively influenced by the advent of technology. The boom of online food delivery owing to its convenience, variety, and the rising market penetration of smartphones and internet accessibility is a major factor enhancing the market growth of quick service restaurants. Furthermore, technologies such as self-ordering kiosks and kitchen display screens with user-friendly interfaces are further pushing the growth of the market.
The upgradation of drive-thru ordering system is also accelerating the quick service restaurants market development. The integration of advanced technology like artificial intelligence (AI) by leading market players to propel the drive thru process is augmenting the sales by quick service restaurants, thereby boosting the growth of the market. In addition to this, the introduction of unique packaging techniques, such as innovative cup designs, to prevent spilling during transportation, is also increasing the demand for quick service restaurants.
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Global Quick Service Restaurants Market Report and Forecast 2024-2032 offers a detailed analysis of the market based on the following segments:
Market Breakup | Categories |
Service Type | Self-Serviced, Assisted Self Serviced, Full Serviced |
Category | Single Outlet, QSR Chain |
Region | North America, Europe, Asia Pacific, Latin America, Middle East and Africa |
Self-serviced restaurants are expected to hold a significant market share as they offer convenience and speedy food delivery
According to the quick service restaurants market analysis, self-service restaurants are the most dominant segment. The self-service quick service restaurants are those that offer counter service or drive-through service to customers. Customers order and pay at the counter or window and receive their food and beverages in disposable packaging. Serviced QSRs are popular for their convenience, speed, and affordability. Some of the leading serviced QSRs in the world are McDonald's, KFC, Subway, Burger King, and Starbucks.
Assisted self-serviced QSRs are those that offer self-ordering kiosks, mobile apps, or online platforms to customers. Customers place and pay for their orders through these digital channels and collect their food and beverages from a designated area or a staff member. According to quick service restaurants market insights, assisted self-service QSRs are attractive for their enhanced customer experience, reduced labour costs, and increased operational efficiency. Some of the prominent assisted self-serviced QSRs in the world are Domino's, Taco Bell, Panera Bread, and Dunkin' Donuts.
Full serviced QSRs are those that offer table service or delivery service to customers. Customers are seated and served by a waiter or waitress, or order and pay online or by phone, and receive their food and beverages at their doorstep. Full serviced QSRs are expected to hold a steady quick service restaurants market share in the future as they are preferred for their quality, variety, and ambiance. Some of the notable full serviced QSRs in the world are Pizza Hut, Denny's, IHOP, and Applebee's.
QSR chains aids in market expansion due to their ability to easily franchise in international markets
QSR chains will likely lead the quick services restaurant market share in the forecast period as they have a standardised and consistent menu, service, and quality across their outlets. They also have a strong brand image, customer loyalty, and marketing strategy. QSR chains can leverage their large network, supply chain, and technology to reduce costs, increase efficiency, and enhance customer satisfaction. They can also expand their presence and reach in new markets and regions through franchising or acquisitions. Some examples of QSR chains are McDonald's, KFC, and Subway.
Single outlet QSRs, on the other hand, are characterised by their low-cost menus, limited service, and high convenience. They cater to local customers who seek fast and affordable food options. Single outlet QSRs face intense competition from QSR chains, which have more resources, brand recognition, and economies of scale. However, the quick services restaurant market estimates that single outlet QSRs can also benefit from their flexibility, customisation, and differentiation. They can offer unique menus, flavours, and experiences that appeal to niche markets or specific preferences.
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Market players are focusing on expanding their product portfolio, enhancing their distribution network, and investing in research and development to cater to the evolving needs of the consumers
Company Name | Year Founded | Headquarters | Products/Services |
Subway IP LLC | 1965 | Connecticut, United States | Submarine sandwiches, salads, wraps, cookies, drinks |
McDonald's Corporation | 1955 | Illinois, United States | Burgers, fries, chicken nuggets, breakfast items, coffee, soft drinks, desserts |
Restaurant Brands International Inc. | 2014 | Ontario, Canada | Burgers, chicken sandwiches, fries, coffee, donuts, ice cream (Burger King, Tim Hortons, Popeyes) |
Yum! Brands, Inc. | 1997 | Kentucky, United States | Pizza, pasta, wings, tacos, burritos, fried chicken, biscuits, rice bowls (Pizza Hut, KFC, Taco Bell, WingStreet, The Habit Burger Grill) |
Other key players in the global quick service restaurants market include The Wendy's Company and Domino's Pizza, Inc., among others.
North America has the largest presence of quick service restaurants due to rising demand for fast food and expansion of QSR chains
North America is the largest and most mature quick service restaurant market in the world, where the region is dominated by the US, which has the highest number of QSR outlets and the highest per capita spending on fast food. The United States quick service restaurant market is expected to grow due to increasing consumer demand for convenience, innovation, and customisation, as well as the expansion of online and mobile ordering platforms, delivery services, and drive-thru options.
Asia Pacific holds the fastest-growing QSR market share due to increasing disposable income and growing penetration of international QSR chains. Furthermore, according to quick service restaurant market report, the growth of the market in European region is driven by factors such as increasing consumer demand for convenience, variety, and value for money, along with the expansion of online and mobile ordering platforms, delivery services, and drive-thru options.
REPORT FEATURES | DETAILS |
Base Year | 2023 |
Historical Period | 2018-2023 |
Forecast Period | 2024-2032 |
Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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Breakup by Service Type |
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Breakup by Category |
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Breakup by Region |
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Market Dynamics |
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Competitive Landscape |
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Companies Covered |
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*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*
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In 2023, the quick service restaurants market reached an approximate value of USD 481.80 billion.
The market is expected to grow at a CAGR of 3.7% between 2024 and 2032.
The market is estimated to witness a healthy growth in the forecast period of 2024-2032 to reach USD 668.80 billion by 2032.
The market is being driven by the rising demand for ready-to-eat food options owing to busy lifestyles, versatility of menus, and the strong market penetration of quick service restaurants.
Key trends aiding quick service restaurant market expansion include the incorporation of advanced technology like self-ordering kiosks and the use of artificial intelligence to streamline the food ordering process.
The major regional markets for quick service restaurants are North America, Latin America, the Asia Pacific, Europe, and the Middle East and Africa.
Different types of services offered by quick service restaurants are self-serviced, assisted self-serviced, and full serviced.
The major categories of quick service restaurants are single outlet and QSR chain.
QSRs differ from fast casual restaurants in several ways. QSRs emphasise speed, efficiency, and a smaller selection of preassembled menu items, whereas fast casual restaurants offer more variety, fresher ingredients, and a more relaxed dining environment.
Key players in the market are Subway IP LLC, McDonald's Corporation, Restaurant Brands International Inc., Yum! Brands, Inc., The Wendy's Company, and Domino's Pizza, Inc., among others.
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United States (Head Office)
30 North Gould Street, Sheridan, WY 82801
+1-415-325-5166
Australia
63 Fiona Drive, Tamworth, NSW
+61-448-061-727
India
C130 Sector 2 Noida, Uttar Pradesh 201301
+91-858-608-1494
Philippines
40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City, 1226.
+63-287-899-028, +63-967-048-3306
United Kingdom
6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London
+44-753-713-2163
Vietnam
193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City
+84-865-399-124
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