Global Quality Management Software Market Report and Forecast 2024-2032

Global Quality Management Software Market Outlook

The global quality management software market size reached approximately USD 11.57 billion in 2023. The market is further projected to grow at a CAGR of 10.1% between 2024 and 2032, reaching a value of USD 27.62 billion by 2032.

Key Trends in the Market

Quality management software provide a framework for management of quality throughout the service and product lifecycles. Quality is assured in design and development, production, customer satisfaction, and delivery. These software help organisations in establishing quality, mitigating risks, and optimising operations.

• The solutions offered by quality management software such as employee training, complaint handling, change management, and document control help businesses experience rapid growth by improving customer experience and satisfaction, which result in reduced complaints and enhanced customer loyalty.

• Technological advancements and integration of digital technologies including data analytics, internet of things, and artificial intelligence, among others are driving the quality management software market demand. These technologies help businesses collect real time data and make decisions based on it, improving the product quality as well as the operational efficiency.

• Increased investments on risk management and supply chain complexities are boosting the adoption of quality management software as they help companies in identifying potential risks and implementing preventive measures accordingly. Moreover, it also ensures consistent quality throughout the supply chain in case of multiple suppliers and partners.

Global Quality Management Software Market Analysis

Based on solution, the market is divided into document control, non-conformances/corrective and preventative, complaint handling, employee training, audit management, supplier quality management, calibration management, and change management, among others. By deployment, the market is bifurcated into cloud and on-premise. On the basis of enterprise size, the market is classified into small and medium enterprise (SME) and large enterprise. By end use, the market is categorised into IT and telecom, transportation and logistics, consumer goods and retail, defence and aerospace, manufacturing, and healthcare, among others. Based on region, the quality management software market segmentation includes North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.

The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the global market, covering their competitive landscape and latest developments like mergers, acquisitions, investments, and expansion plans.

• Dassault Systèmes S.E.

• Oracle Corporation

• PTC, Inc.

• SAP SE

• Sparta Systems, Inc.

• Intelex Technologies, ULC

• Cority Software Inc.

• Ideagen Group

• MasterControl Solutions, Inc.

• UniPoint Software Inc.

• AlisQI B.V.

• Others

Market Share by Solution

Complaint handling solutions account for a significant quality management software market share over the forecast period. Companies are increasingly adopting the standard complaint handling tools and processes as they help businesses in boosting customer satisfaction remain successful by fielding customer complaints while remaining compliant. These solutions also allow companies to gather feedbacks, aiding them in analysing complaints and working on product improvement.

Market Share by Region

North America accounts for a significant share of the market as the United States is considered to be a hub for technological developments and innovations. They easily adopt the advanced software solutions and have a well-established IT infrastructure, supporting the quality management software market growth. Moreover, the rising need for quality assurance among the regional and growing focus on customer centric production are further boosting the growth of the market in North America.

Competitive Landscape

Dassault Systèmes S.E. was founded in 1981 and is headquartered in Velizy-Villacoublay, France. The software company develops software for 3D product design and stimulation, among others.

Oracle Corporation is a computer software company that was founded in 1977 and is headquartered in Texas, United States. The company is known for its software products and services like java and for selling cloud engineering systems and services.

PTC Inc. was established in 1985 and has its headquarters located in Massachusetts, United States. The computer software and services company specialises in parametric software, solid computer aided design modelling software, and associative feature-based software.

Other quality management software market key players include SAP SE, Sparta Systems, Inc., Intelex Technologies, ULC, Cority Software Inc., Ideagen Group, MasterControl Solutions, Inc., UniPoint Software Inc., and AlisQI B.V., among others.

Key Highlights of the Report