Philippines OSS BSS Market Size and Share Outlook - Forecast Trends and Growth Analysis Report (2025-2034)

The Philippines is witnessing a major boost in 5G network deployment, supported by several public and private players. For instance, Philippines-based Globe launched 256 new 5G websites during the first half of 2024, thereby reaching an outdoor coverage rate of 98.45%. The expansion of the 5G network is expected to propel the demand for efficient BSS and OSS services in the region, that can manage and support the next generation 5G network.

Growing digitisation and preference for cloud computing technologies have prompted businesses to opt for cloud-based OSS/BSS solutions. Such solutions offer cost-efficient scalability for small and medium-sized telecom operators by eliminating the need for expensive on-site infrastructure. Moreover, they also offer ease of implementation by enabling quicker and less complex integration with telecom services. Realising their growing demand and potential benefits, key players are increasingly investing in the research and development of cloud-based OSS and BSS solutions eying future growth prospects. For instance, India-based Prodapt, which recently established its market in Philippines, announced the launch of BoltSpeed in April 2023, a BSS solution integrating Salesforce Communications Cloud, Aria, and MuleSoft to offer complete managed services for telecom service providers.

The Philippines telecom market is highly competitive with several large and small telecom service providers operating in the country. To stand out most of them are opting for enhanced customer experience through CRM-integrated BSS platforms. For instance, the globally popular BSS platform Optiva has witnessed increased demand in the Philippines market lately owing to its wide range of CRM features such as managing customer relations, billing, revenue, and service delivery for telecom organisations. Increased focus on personalized customer experience by telecom businesses in the Philippines is further expected to raise the demand for CRM BSS platforms, thereby fuelling Philippines OSS BSS market revenue.

The Philippines government is playing a vital role in creating new market opportunities for efficient BSS and OSS platforms. For instance, it is expected to sign an agreement with Japan, whereby the Japanese government will support the development of a 5G network and infrastructure in the country, propelling the demand for OSS and BSS solutions supportive of 5G services. Additionally, the country’s stringent Data Protection Act is also expected to encourage market players to opt for OSS and BSS platforms for providing detailed data management and reporting functionalities.