The global patient experience technology market was valued at USD 3.50 Billion in 2024, driven by rising adoption of cloud-based solutions across the globe. The market is anticipated to grow at a CAGR of 16.98% during the forecast period of 2025-2034, with the values likely to reach USD 16.80 Billion by 2034.
Base Year
Historical Year
Forecast Year
Value in USD Billion
2025-2034
Patient Experience Technology Market Outlook
*this image is indicative*
Technology in healthcare for patient experience utilizes digital instruments to enhance patient engagement and contentment. It consists of customized healthcare applications, virtual medical consultations, evaluation mechanisms, and access to health information to improve interaction and patient involvement. This market changes how patients engage with healthcare services by providing features such as booking appointments and accessing digital health records. Healthcare providers can simplify procedures, enhance communication, and enable patients to improve results and cost reductions using these technologies.
Rising Adoption of Cloud-Based Solutions to Affect the Market Growth
The market growth is being influenced by the rising utilization of cloud-based solutions. For instance, in March 2024, Sun River Health enhanced efficiency and patient satisfaction by moving to a cloud-based platform with RingCentral, highlighting the advantages of CCaaS and partnerships for upgrading patient experience operations.
The market is witnessing several trends and developments to improve the current scenario. Some of the notable trends are as follows:
The market report offers a detailed analysis of the market based on the following segments:
Market Breakup by Technology:
Market Breakup by Facility Type:
Market Breakup by End User:
Market Breakup by Region:
Segmentation Based on Facility Type to Witness Substantial Growth
Based on the facility type, the market is divided into acute, post-acute, and non-acute care facilities. Acute care facilities are expected to lead and dominate the market during the forecast period because of the growing utilization of patient experience technologies and the aging population.
The market is divided into regions such as North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America, being the biggest healthcare market leads with advanced infrastructure, followed by Europe with high utilization of patient experience technologies. The Asia Pacific market is growing rapidly because of its large and fast-growing population that has a rising need for healthcare services.
The key features of the market report comprise patent analysis, grants analysis, funding and investment analysis, and strategic initiatives by the leading players. The major companies in the market are as follows:
Press Ganey Associates is a healthcare firm that creates and disperses surveys to measure patient satisfaction. They provide a complete system for managing patient experiences, including tools for gathering and analyzing data.
Qualtrics is based in Seattle and Provo, with its headquarters located in the United States. It focuses on patient experience technology by offering pre-designed solutions created by healthcare professionals. Their tools assist healthcare providers in collecting patient feedback, enhancing care coordination, and improving hospital services for improved results.
Stryker Corporation is a significant player in the market. In May 2024, the company launched a new Customer Experience Center. This center exhibits cutting-edge medical devices and solutions, enabling healthcare providers to interact with products first-hand for better feedback and patient care.
Philips is a tech company that develops a variety of medical and consumer electronic systems. They offer services in diagnostic imaging, enterprise diagnostic informatics, image-guided therapy, and ultrasound. Their ambient experience solutions combine lighting, video, and audio to create relaxing patient settings.
*Please note that this is only a partial list; the complete list of key players is available in the full report. Additionally, the list of key players can be customized to better suit your needs.*
Other key players in the market include GetWellNetwork, Inc., Medallia, Inc., CipherHealth Inc., Oneview Healthcare PLC, Epic Systems Corporation, and Hexa Healthcare Private Limited.
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*
Get in touch with us for a customized solution tailored to your unique requirements and save upto 35%!
Explore our key highlights of the report and gain a concise overview of key findings, trends, and actionable insights that will empower your strategic decisions.
| REPORT FEATURES | DETAILS |
| Base Year | 2024 |
| Historical Period | 2018-2024 |
| Forecast Period | 2025-2034 |
| Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
|
| Breakup by Technology |
|
| Breakup by Facility Type |
|
| Breakup by End User |
|
| Breakup by Region |
|
| Market Dynamics |
|
| Supplier Landscape |
|
| Companies Covered |
|
Datasheet
One User
USD 3,299
USD 2,969
tax inclusive*
Single User License
One User
USD 5,499
USD 4,949
tax inclusive*
Five User License
Five User
USD 6,999
USD 5,949
tax inclusive*
Corporate License
Unlimited Users
USD 8,199
USD 6,969
tax inclusive*
*Please note that the prices mentioned below are starting prices for each bundle type. Kindly contact our team for further details.*
Flash Bundle
Small Business Bundle
Growth Bundle
Enterprise Bundle
*Please note that the prices mentioned below are starting prices for each bundle type. Kindly contact our team for further details.*
Flash Bundle
Number of Reports: 3
20%
tax inclusive*
Small Business Bundle
Number of Reports: 5
25%
tax inclusive*
Growth Bundle
Number of Reports: 8
30%
tax inclusive*
Enterprise Bundle
Number of Reports: 10
35%
tax inclusive*
How To Order
Our step-by-step guide will help you select, purchase, and access your reports swiftly, ensuring you get the information that drives your decisions, right when you need it.
Select License Type
Choose the right license for your needs and access rights.
Click on ‘Buy Now’
Add the report to your cart with one click and proceed to register.
Select Mode of Payment
Choose a payment option for a secure checkout. You will be redirected accordingly.
Track prices with detailed trend reports.
Analyse trade data for supply chain insights.
Leverage cost reports for smart savings
Enhance supply chain with partnerships.
Gain insights to stay ahead and seize opportunities.
Get insights & trends for a competitive edge.
Track prices with detailed trend reports.
Analyse trade data for supply chain insights.
Leverage cost reports for smart savings
Enhance supply chain with partnerships.
Gain insights to stay ahead and seize opportunities.
Get insights & trends for a competitive edge.
Track prices with detailed trend reports.
Analyse trade data for supply chain insights.
Connect For More Information
Our expert team of analysts will offer full support and resolve any queries regarding the report, before and after the purchase.
Our expert team of analysts will offer full support and resolve any queries regarding the report, before and after the purchase.
We employ meticulous research methods, blending advanced analytics and expert insights to deliver accurate, actionable industry intelligence, staying ahead of competitors.
Our skilled analysts offer unparalleled competitive advantage with detailed insights on current and emerging markets, ensuring your strategic edge.
We offer an in-depth yet simplified presentation of industry insights and analysis to meet your specific requirements effectively.
Australia
63 Fiona Drive, Tamworth, NSW
+61-448-061-727
India
C130 Sector 2 Noida, Uttar Pradesh 201301
+91-723-689-1189
Philippines
40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City,1226.
+63-287-899-028, +63-967-048-3306
United Kingdom
6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London
+44-753-713-2163
United States
30 North Gould Street, Sheridan, WY 82801
+1-415-325-5166
Vietnam
193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City
+84-865-399-124
United States (Head Office)
30 North Gould Street, Sheridan, WY 82801
+1-415-325-5166
Australia
63 Fiona Drive, Tamworth, NSW
+61-448-061-727
India
C130 Sector 2 Noida, Uttar Pradesh 201301
+91-723-689-1189
Philippines
40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City, 1226.
+63-287-899-028, +63-967-048-3306
United Kingdom
6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London
+44-753-713-2163
Vietnam
193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City
+84-865-399-124
Share