Global Patient Experience Technology Market Report and Forecast 2024-2032

Patient Experience Technology Market Overview

Technology in healthcare for patient experience utilizes digital instruments to enhance patient engagement and contentment. It consists of customized healthcare applications, virtual medical consultations, evaluation mechanisms, and access to health information to improve interaction and patient involvement. This market changes how patients engage with healthcare services by providing features such as booking appointments and accessing digital health records. Healthcare providers can simplify procedures, enhance communication, and enable patients to improve results and cost reductions using these technologies.

Patient Experience Technology Market Growth Drivers

Rising Adoption of Cloud-Based Solutions to Affect the Market Growth

The market growth is being influenced by the rising utilization of cloud-based solutions. For instance, in March 2024, Sun River Health enhanced efficiency and patient satisfaction by moving to a cloud-based platform with RingCentral, highlighting the advantages of CCaaS and partnerships for upgrading patient experience operations.

Patient Experience Technology Market Trends

Patient Experience Technology Market Segmentation

Patient Experience Technology Market Share

Segmentation Based on Facility Type to Witness Substantial Growth

Based on the facility type, the market is divided into acute, post-acute, and non-acute care facilities. Acute care facilities are expected to lead and dominate the market during the forecast period because of the growing utilization of patient experience technologies and the aging population.

Patient Experience Technology Market Analysis by Region

The market is divided into regions such as North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. North America, being the biggest healthcare market leads with advanced infrastructure, followed by Europe with high utilization of patient experience technologies. The Asia Pacific market is growing rapidly because of its large and fast-growing population that has a rising need for healthcare services.

Leading Players in the Patient Experience Technology Market

The key features of the market report comprise patent analysis, grants analysis, funding and investment analysis, and strategic initiatives by the leading players. The major companies in the market are as follows:

Press Ganey Associates LLC

Press Ganey Associates is a healthcare firm that creates and disperses surveys to measure patient satisfaction. They provide a complete system for managing patient experiences, including tools for gathering and analyzing data.

Qualtrics (part of SAP)

Qualtrics is based in Seattle and Provo, with its headquarters located in the United States. It focuses on pat...

Stryker Corporation

Stryker Corporation is a significant player in the market. In May 2024, the company launched a new Customer Ex...

Koninklijke Philips N.V.

Philips is a tech company that develops a variety of medical and consumer electronic systems. They offer servi...

*Please note that this is only a partial list; the complete list of key players is available in the full report. Additionally, the list of key players can be customized to better suit your needs.*

Other key players in the market include GetWellNetwork, Inc., Medallia, Inc., CipherHealth Inc., Oneview Healthcare PLC, Epic Systems Corporation, and Hexa Healthcare Private Limited.

Key Questions Answered in the Patient Experience Technology Market Report

• What was the patient experience technology market value in 2023?
• What is the patient experience technology market forecast outlook for 2024-2032?
• What are the regional markets covered in the EMR report?
• What is the market segmentation based on the technology?
• What is the market segmentation based on the facility type?
• What is the market segmentation based on the end user?
• What major factors aiding patient experience technology market demand?
• How has the market performed so far and how is it anticipated to perform in the coming years?
• What are the major drivers, opportunities, and restraints in the market?
• What are the major trends influencing the market?
• Which regional market is expected to dominate the market share in the forecast period?
• Which country is likely to experience elevated growth during the forecast period?
• Who are the key players involved in the patient experience technology market?
• What are the current unmet needs and challenges in the market?
• How are partnerships, collaborations, mergers, and acquisitions among the key market players shaping the market dynamics?