Global Patient Engagement Solutions Market Report and Forecast 2025-2034

Global Patient Engagement Solutions Market Outlook

The global patient engagement solutions market size attained a value of approximately USD 22.74 billion in 2023. The market is further expected to grow in the forecast period of 2024-2032 at a CAGR of 17.10%, reaching about USD 94.17 billion by 2032.

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Key Trends in the Market

Patient engagement is known as a partnership between patients and their healthcare provider teams where both sides share information and seek the best treatment options. Patient engagement solutions help in registering new patients and handling their medical history along with scheduling and rescheduling appointments, helping improve overall patient outcomes and increase patient trust. It also facilitates easy billing and payments and sends automatic appointment reminders either via text or voice messages.

• The increasing awareness of mobile health along with growing technological advancements in the sector are driving the growth of the patient engagement solutions market across the globe. The acceptability of mobile health among patients has also increased as it provides faster access to care for the patient and improves medication adherence.

• The rising prevalence of chronic diseases and the growing ageing population is expected to increase the adoption of patient engagement solutions globally. Patient engagement solutions are considered helpful in effective management of chronic health conditions as they ensure that patients are engaged in their treatment, especially when monitoring health conditions such as heart disease or diabetes.

• The easy installation and usage of patient engagement software and hardware is expected to increase the demand for patient engagement solutions among healthcare providers and patients. The health apps employed by hospitals and other healthcare providers aid in driving the quality of care and increasing patient satisfaction.

Market Analysis

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Based on component, the patient engagement solutions market is segmented into hardware, software, and services. On the basis of delivery, the market is bifurcated into cloud-based and on-premises. Based on functionality, the market is segmented into communication, health tracking and insights, billing and payments, administrative, and patient education, among others.

By therapeutic area, the market is classified into health and wellness, and chronic disease management, among others. Based on application, the market is segregated into population health management, outpatient health management, and in-patient health management, among others. On the basis of end user, the market is categorised into payers, and providers, among others. Based on region, the market is divided into North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa. 

The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the global patient engagement solutions market, covering their competitive landscape and the latest developments like mergers, acquisitions, investments, and expansion plans. 

• Nextgen Healthcare, Inc.

• Epic Systems Corporation

• Mckesson Corporation

• Koninklijke Philips N.V.

• Klara Technologies, Inc.

• Computer Programs and Systems, Inc

• IBM Corporation

• Others

Market Share by Therapeutic Area

The chronic disease management segment holds a significant share of patient engagement solutions market based on therapeutic area on the account of increasing prevalence of chronic health conditions across the globe. This can be attributed to the surging use of tobacco among people, poor nutrition, rising alcoholism, and lack of physical activity. Patient engagement solutions aid in management of chronic health conditions such as cancer, diabetes, and heart diseases by enabling the detection and prevention of spikes in the condition as well as effective management of symptoms. This in turn is further expected to support the growth of chronic disease management in the market for patient engagement solutions.

Market Share by Region

Geographically, the North America region is expected to augment the patient engagement solutions market on account of adoption of electronic health records (EHR) and mobile health along with the well-established healthcare infrastructure in the region. The United States is expected to hold a major portion of the market due to the presence of key market players like Nextgen Healthcare, Inc., Mckesson Corporation, and Epic Systems Corporation, among others, along with the rising investments in patient engagement software. Furthermore, the surging public awareness along with the increased funding by governments in the region towards healthcare is expected to propel the market growth of patient engagement solutions in North America.  

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Competitive Landscape

Nextgen Healthcare, Inc. founded in1973, headquartered in Georgia, United States, is a leading healthcare solutions company. A healthcare provider, the company aims to improve the lives of those who practice medicine and their patients. Its portfolio comprises of integrated solutions that cater to healthcare priorities such as patient engagement, financial management, clinical care, population health, managed services, professional services, client services and support, and connected health.

Epic Systems Corporation was established in 1979 and is headquartered in Wisconsin, United States. They develop software for academic medical centres, hospices, community hospitals, multi-specialty groups, integrated delivery networks, rehab centres, children's organisations, safety net providers, dental clinics independent practices, payers, retail clinics, mental health, and skilled nursing. The company’s software aids healthcare organisations in offering inclusive as well as equitable care by providing tools to address and identify health disparities. 

Mckesson Corporation was founded in 1833 and is headquartered in Texas, United States. The company distributes medicines and delivers healthcare services and information technology solutions. Mckesson also provides solutions for pharmacy operations, pharmacy management software, pharmacy automation solutions, pharmacy group purchasing, drug purchasing management, pharmacy claims reimbursement, patient adherence and wellness, alternate site pharmacy solutions, and pharmacy consulting and technology. 

Other market players include Koninklijke Philips N.V., Klara Technologies, Inc., Computer Programs and Systems, Inc, and IBM Corporation, among others.

Key Highlights of the Report