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Report Overview
The global online food delivery market value reached around USD 148.07 Billion in 2023 due to the increasing adoption of smartphones and the internet, which have made ordering food more accessible and convenient for consumers. Platforms like DoorDash and Uber Eats have capitalised on this trend by offering user-friendly apps that allow customers to order from a wide variety of restaurants with just a few taps. As a result, the industry is expected to grow at a CAGR of 13.20% during the forecast period of 2024-2032 to attain a value of USD 451.94 Billion by 2032. The rise of ghost kitchens has further fuelled market growth.
2023
Base Year
2018-2023
Historical Year
2024-2032
Forecast Year
- French fries are the most popular food to order online in the US, followed by burgers, tacos, salad, and pizza. This trend highlights consumer preferences for comfort foods that are easily transportable and maintain quality during delivery. The popularity of these items not only influences restaurant menus but also shapes marketing strategies for food delivery platforms. As the market grows, restaurants are increasingly leveraging data analytics to optimise their offerings based on consumer ordering patterns, leading to online food delivery market development.
- Eighty-six percent of Americans have ordered food delivery at least once a month, with 38% ordering via a food delivery app as of March 2020. This statistic underscores the growing acceptance of food delivery as a regular dining option among consumers. The convenience offered by mobile applications has revolutionided how people order food, making it easier than ever to access a wide variety of cuisines from the comfort of their homes. As smartphone penetration continues to rise, along with improvements in internet connectivity, the online food delivery market is expected to expand further.
- As per industry reports, DoorDash leads the food delivery market in the US with a 67% market share, followed by UberEats and Grubhub. This dominance reflects DoorDash's strategic partnerships with a vast network of restaurants and its focus on enhancing customer experience through user-friendly technology.
Online Food Delivery Market Share
Market Insights by Platform Type
The mobile application segment has witnessed significant growth, driven by the increasing adoption of smartphones and the ease of access they provide to food delivery services. Companies like Uber Eats, DoorDash, and Zomato have developed robust mobile applications that offer seamless ordering experiences and real-time order tracking that can increase online food delivery market revenue.
Web applications cater to users who prefer ordering through desktops or laptops. Companies like Grubhub, Just Eat Takeaway.com, and Deliveroo have established strong web application interfaces to ensure a seamless ordering process for users. The web application segment is expected to maintain its relevance in the market, particularly for users who prefer larger screens. These applications also offer several payment options, such as credit card, digital wallet, debit card, net banking or via cash on delivery (COD). The use of these systems reduces labour expenses, errors, long queues, and waiting time. These advantages are likely to expand the online food delivery market size in the forecast period.
Market Insights by Business Model
The logistics-focused food delivery system has emerged as the largest segment and contributed to the growth of the online food delivery industry. This model is particularly effective as it connects small-scale restaurants with a broader customer base by leveraging third-party logistics networks, allowing restaurants without established delivery systems to expand their reach and increase sales. The platform-to-consumer category is also significant as this model encompasses services that manage logistical components and provide delivery services to restaurants that do not have their own delivery capabilities.
Market Insights by Payment Method
Online payments, including net banking, credit/debit cards, and payment portals dominate the online food delivery market share due to a growing emphasis on digital transactions. Companies in the online food delivery market like Uber Eats and DoorDash have integrated secure online payment options into their platforms. The adoption of online payment services is driven by the increasing awareness of digital currencies among consumers and the collaborative efforts between banks and online food delivery services to enhance payment security. The availability of a wallet option for users further enhances the convenience and marketing opportunities for online food delivery platforms.
Despite the increasing popularity of online payments, the COD method continues to attract customers who prefer paying with cash due to security concerns associated with online transactions. For instance, in countries like India, players like Zomato and Swiggy offer cash on delivery as a preferred payment option to cater to a wide range of customers.
Online Food Delivery Market Report Snapshots
Online Food Delivery Market Size
Online Food Delivery Market Growth
Online Food Delivery Market Trends
Online Food Delivery Market Share
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*
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Key Questions Answered in the Report
In 2023, the market reached an approximate value of USD 148.07 Billion.
The market is assessed to grow at a CAGR of 13.20% between 2024 and 2032.
The market is estimated to witness healthy growth in the forecast period of 2024-2032 to reach a value of around USD 451.94 Billion by 2032.
The major drivers of the market are rising disposable incomes, increasing population, rising internet penetrations, growing smartphones sales, and wider choice and convenience offered by online food delivery platforms.
The growing penetration of smart devices and technological advancements in delivery methods like drones are trends that are expected to influence the market positively.
Regions considered in the market are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
Based on platform, the market is divided into mobile and web applications.
Order focused online food delivery model is the leading business model in the market.
Payment via online channels is the most preferred payment method in the market.
Key players in the market are Uber Technologies Inc., DoorDash, Inc., Delivery Hero SE, Meituan Inc., Just Eat Takeaway.com N.V., Domino's Pizza, Inc., Roofoods Ltd, Yum! Brands Inc., Demae-Can Co., Ltd, Bundl Technologies Private Limited, Zomato Limited, Yandex.Eda, LLC, and Rappi Inc., among others.
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United States (Head Office)
30 North Gould Street, Sheridan, WY 82801
+1-415-325-5166
Australia
63 Fiona Drive, Tamworth, NSW
+61-448-061-727
India
C130 Sector 2 Noida, Uttar Pradesh 201301
+91-858-608-1494
Philippines
40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City, 1226.
+63-287-899-028, +63-967-048-3306
United Kingdom
6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London
+44-753-713-2163
Vietnam
193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City
+84-865-399-124