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The global online food delivery market reached a value of around USD 148.07 billion in 2023. During the forecast period of between 2024 and 2032, the market is expected to grow at a CAGR of 13.2% and to reach around USD 451.92 billion by 2032.
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The rapid emergence of major online food delivery service giants across the urban areas is likely to bolster the online food delivery market growth. The market is further driven by the convenience of ordering food by these applications, which offer an easy comparison between the menus of several restaurants.
The market is also being bolstered by the enormous variety of food items and different cuisines it offers at the customer's doorstep. The food delivery report also interprets the impact of factors such as the hectic lifestyles and rapid urbanisation, which are leading customers to increasingly choose online food delivery services.
Rise of cloud kitchens, integration of AI and IoT on apps, and availability of healthier food options are boosting the online food delivery market expansion
April 2024
DoorDash has announced new partnerships with several West Coast grocery chains, including Vallarta Supermarkets, New Seasons Market, Haggen, Mother's Market, and Jimbo's. These partnerships allow consumers across the West Coast to access on-demand delivery of essentials from these local and regional grocery stores.
April 2024
DoorDash and Walgreens have collaborated to provide unprecedented access for SNAP customers by offering SNAP/EBT payment at nearly 7,800 Walgreens stores across the country. This partnership allows SNAP customers to make purchases directly from Walgreens using their SNAP/EBT cards, making DoorDash the first platform to enable this service.
April 2024
Swiggy has introduced a new tool called "Smart Links" to enhance the online visibility of restaurants and drive growth. This tool aims to empower restaurants of all sizes to improve their online presence and stimulate business growth by providing customised links for sharing on WhatsApp, Instagram, and Facebook.
April 2023
The first halal-certified delivery fleet launched by Delivery Hero in Malaysia is called *bekal by foodpanda*. This service ensures end-to-end halal deliveries for customers in Malaysia, exclusively providing food from halal-certified vendors on the foodpanda platform.
Rise of cloud kitchens
During the pandemic, the closure of dine-in restaurants led to a significant increase in the adoption of cloud kitchens, also known as virtual or dark kitchens. They enabled restaurant owners to quickly expand their businesses across multiple locations with minimal upfront investment. In India, cloud kitchen startups like Rebel Foods and Freshmenu have rapidly expanded their operations due to the rise in online food delivery.
Technological advancements
Innovations like integration of IoT (Internet of Things) and voice commands are making the delivery process even more convenient for consumers, as they can now order food through voice commands on devices like Amazon Alexa and Google Home and track their orders in real-time.
Emphasis on sustainability and healthy options
Customers are now seeking eco-friendly packaging, plant-based menu items, and delivery options that minimise the carbon footprint. Delivery platforms like Deliveroo and Just Eat Takeaway.com are offering reusable packaging and promoting vegan meal options. Restaurants are responding to this trend by introducing new menu items.
To maintain a competitive edge, players are engaging in mergers and acquisitions, such as Zomato's acquisition of Uber Eats' Indian operations and Just Eat's acquisition of Grubhub in the United States. This trend of consolidation is expected to continue as companies seek to expand their reach, improve operational efficiency, and gain a larger online food delivery market share.
Additionally, favourable regulatory policies regarding commission rates charged to restaurants are also contributing to the market's growth. The presence of fewer chains offers greater pricing power, and markets where a small number of food-delivery players carry a significant share are expected to fuel international expansion.
The online food delivery market analysis also shows that online delivery services have fuelled the sale of premium packaged bakery and confectionary, beverage, ready-to-eat meals, and fresh fruits and vegetable products, among others. The emergence of tech-enabled driver networks and user-friendly mobile applications are helping cater to the demands of ready-to-eat food products.
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The EMR’s report titled “Online Food Delivery Market Report and Forecast 2024-2032” offers a detailed analysis of the market based on the following segments:
Market Breakup by Platform Type
Market Breakup by Business Model
Market Breakup by Payment Method
Market Breakup by Region
Mobile applications are high in demand due to increasing adoption of smartphones and comfort in ordering via mobile
According to food delivery service market analysis, the mobile application segment has witnessed significant growth, driven by the increasing adoption of smartphones and the ease of access they provide to food delivery services. Companies like Uber Eats, DoorDash, and Zomato have developed robust mobile applications that offer seamless ordering experiences and real-time order tracking.
Web applications cater to users who prefer ordering through desktops or laptops. Companies like Grubhub, Just Eat Takeaway.com, and Deliveroo have established strong web application interfaces to ensure a seamless ordering process for users. The web application segment is expected to maintain its relevance in the market, particularly for users who prefer larger screens.
These applications also offer several payment options, such as credit card, digital wallet, debit card, net banking or via cash on delivery (COD). The use of these systems reduces labour expenses, errors, long queues, and waiting time. These advantages are likely to expand the online food delivery market size in the forecast period.
Online payment segment holds a significant market share due to increasing awareness of digital currencies and rising focus on digitalisation in emerging economies
Online payments, including net banking, credit/debit cards, and payment portals dominate the online food delivery market share due to a growing emphasis on digital transactions. Companies like Uber Eats and DoorDash have integrated secure online payment options into their platforms. The adoption of online payment services is driven by the increasing awareness of digital currencies among consumers and the collaborative efforts between banks and online food delivery services to enhance payment security. The availability of a wallet option for users further enhances the convenience and marketing opportunities for online food delivery platforms.
Despite the increasing popularity of online payments, the COD method continues to attract customers who prefer paying with cash due to security concerns associated with online transactions. For instance, in countries like India, players like Zomato and Swiggy offer cash on delivery as a preferred payment option to cater to a wide range of customers.
Market players are focused on leveraging technological advancements to streamline operations, optimise delivery processes, and provide a seamless ordering experience for customers
Uber Technologies Inc. was founded in 2009 and is headquartered in California, United States. The company is known for its ride-hailing services and has expanded its offerings to include food delivery through Uber Eats. In addition to transportation services, Uber also provides freight transportation and various other mobility solutions to customers worldwide.
DoorDash, Inc., founded in 2013 and based in California, United States, is a prominent on-demand food delivery platform. DoorDash connects customers with a wide range of restaurants and eateries, offering convenient delivery services for a variety of cuisines and dishes.
Just Eat Takeaway.com N.V., founded in 2000, headquartered in Amsterdam, Netherlands, specialises in providing online food delivery and takeaway services, connecting customers with a diverse selection of restaurants and culinary options. Just Eat Takeaway.com N.V. operates in multiple countries.
Zomato Limited was established in 2008 and is based in Gurugram, India. It is a well-known online platform offering food delivery, restaurant discovery, and dining-out services. Zomato has gained popularity for its comprehensive restaurant listings, user reviews, and efficient food delivery services. The company operates in multiple countries.
Other key players in the global online food delivery market include Delivery Hero SE, Meituan Inc., Domino's Pizza, Inc., Roofoods Ltd, Yum! Brands Inc., Demae-Can Co., Ltd, Bundl Technologies Private Limited, Yandex.Eda, LLC, and Rappi Inc., among others.
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Asia Pacific leads the market due to its large base of young working populations seeking ready-to-eat meal options
Asia Pacific emerges as a dominant force in the global online food delivery market, boasting the largest market. The region's growth is fueled by a large base of young working populations with busy lifestyles seeking convenient meal options, including meal delivery services. Local companies like Meituan and Ele.me in China have established efficient logistics, extensive restaurant partnerships, and user-friendly interfaces, driving the regional market growth. The growing middle class in Asia Pacific nations is anticipated to have greater disposable incomes, leading to increased expenditure on meal delivery services.
North America also holds a healthy share in the market, driven by the tech-friendly consumers residing in well-established economies such as the United States and Canada. The US online food delivery market is likely to witness a surge in growth, due to the growing expansion of the active market players. Canada is one of the major contributors in the online food delivery market share, supported by the increasing number of students and working professionals opting for online food delivery services.
REPORT FEATURES | DETAILS |
Base Year | 2023 |
Historical Period | 2018-2023 |
Forecast Period | 2024-2032 |
Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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Breakup by Platform Type |
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Breakup by Business Model |
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Breakup by Payment Method |
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Breakup by Region |
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Market Dynamics |
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Competitive Landscape |
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Companies Covered |
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Online Food Delivery Market Size
Online Food Delivery Market Growth
Online Food Delivery Market Trends
Online Food Delivery Market Share
Online Food Delivery Companies
Online Food Delivery Market Regional Analysis
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Online Food Delivery Market Analysis
8.1 Key Industry Highlights
8.2 Global Online Food Delivery Historical Market (2018-2023)
8.3 Global Online Food Delivery Market Forecast (2024-2032)
8.4 Global Online Food Delivery Market by Platform Type
8.4.1 Mobile Applications
8.4.1.1 Historical Trend (2018-2023)
8.4.1.2 Forecast Trend (2024-2032)
8.4.2 Websites
8.4.2.1 Historical Trend (2018-2023)
8.4.2.2 Forecast Trend (2024-2032)
8.5 Global Online Food Delivery Market by Business Model
8.5.1 Order Focused
8.5.1.1 Historical Trend (2018-2023)
8.5.1.2 Forecast Trend (2024-2032)
8.5.2 Logistics Based
8.5.2.1 Historical Trend (2018-2023)
8.5.2.2 Forecast Trend (2024-2032)
8.5.3 Restaurant Specific
8.5.3.1 Historical Trend (2018-2023)
8.5.3.2 Forecast Trend (2024-2032)
8.6 Global Online Food Delivery Market by Payment Method
8.6.1 Online
8.6.1.1 Historical Trend (2018-2023)
8.6.1.2 Forecast Trend (2024-2032)
8.6.2 Cash on Delivery
8.6.2.1 Historical Trend (2018-2023)
8.6.2.2 Forecast Trend (2024-2032)
8.7 Global Online Food Delivery Market by Region
8.7.1 North America
8.7.1.1 Historical Trend (2018-2023)
8.7.1.2 Forecast Trend (2024-2032)
8.7.2 Europe
8.7.2.1 Historical Trend (2018-2023)
8.7.2.2 Forecast Trend (2024-2032)
8.7.3 Asia Pacific
8.7.3.1 Historical Trend (2018-2023)
8.7.3.2 Forecast Trend (2024-2032)
8.7.4 Latin America
8.7.4.1 Historical Trend (2018-2023)
8.7.4.2 Forecast Trend (2024-2032)
8.7.5 Middle East and Africa
8.7.5.1 Historical Trend (2018-2023)
8.7.5.2 Forecast Trend (2024-2032)
9 North America Online Food Delivery Market Analysis
9.1 Market by Platform Type
9.2 Market by Business Model
9.3 Market by Payment Method
9.4 Market by Country
9.4.1 United States of America
9.4.1.1 Historical Trend (2018-2023)
9.4.1.2 Forecast Trend (2024-2032)
9.4.2 Canada
9.4.2.1 Historical Trend (2018-2023)
9.4.2.2 Forecast Trend (2024-2032)
10 Europe Online Food Delivery Market Analysis
10.1 Market by Platform Type
10.2 Market by Business Model
10.3 Market by Payment Method
10.4 Market by Country
10.4.1 United Kingdom
10.4.1.1 Historical Trend (2018-2023)
10.4.1.2 Forecast Trend (2024-2032)
10.4.2 Germany
10.4.2.1 Historical Trend (2018-2023)
10.4.2.2 Forecast Trend (2024-2032)
10.4.3 France
10.4.3.1 Historical Trend (2018-2023)
10.4.3.2 Forecast Trend (2024-2032)
10.4.4 Italy
10.4.4.1 Historical Trend (2018-2023)
10.4.4.2 Forecast Trend (2024-2032)
10.4.5 Others
11 Asia Pacific Online Food Delivery Market Analysis
11.1 Market by Platform Type
11.2 Market by Business Model
11.3 Market by Payment Method
11.4 Market by Country
11.4.1 China
11.4.1.1 Historical Trend (2018-2023)
11.4.1.2 Forecast Trend (2024-2032)
11.4.2 Japan
11.4.2.1 Historical Trend (2018-2023)
11.4.2.2 Forecast Trend (2024-2032)
11.4.3 India
11.4.3.1 Historical Trend (2018-2023)
11.4.3.2 Forecast Trend (2024-2032)
11.4.4 ASEAN
11.4.4.1 Historical Trend (2018-2023)
11.4.4.2 Forecast Trend (2024-2032)
11.4.5 South Korea
11.4.5.1 Historical Trend (2018-2023)
11.4.5.2 Forecast Trend (2024-2032)
11.4.6 Australia
11.4.6.1 Historical Trend (2018-2023)
11.4.6.2 Forecast Trend (2024-2032)
11.4.7 Others
12 Latin America Online Food Delivery Market Analysis
12.1 Market by Platform Type
12.2 Market by Business Model
12.3 Market by Payment Method
12.4 Market by Country
12.4.1 Brazil
12.4.1.1 Historical Trend (2018-2023)
12.4.1.2 Forecast Trend (2024-2032)
12.4.2 Argentina
12.4.2.1 Historical Trend (2018-2023)
12.4.2.2 Forecast Trend (2024-2032)
12.4.3 Mexico
12.4.3.1 Historical Trend (2018-2023)
12.4.3.2 Forecast Trend (2024-2032)
12.4.4 Others
13 Middle East and Africa Online Food Delivery Market Analysis
13.1 Market by Platform Type
13.2 Market by Business Model
13.3 Market by Payment Method
13.4 Market by Country
13.4.1 Saudi Arabia
13.4.1.1 Historical Trend (2018-2023)
13.4.1.2 Forecast Trend (2024-2032)
13.4.2 United Arab Emirates
13.4.2.1 Historical Trend (2018-2023)
13.4.2.2 Forecast Trend (2024-2032)
13.4.3 Nigeria
13.4.3.1 Historical Trend (2018-2023)
13.4.3.2 Forecast Trend (2024-2032)
13.4.4 South Africa
13.4.4.1 Historical Trend (2018-2023)
13.4.4.2 Forecast Trend (2024-2032)
13.4.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 Uber Technologies Inc.
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 DoorDash, Inc.
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 Delivery Hero SE
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 Meituan Inc.
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 Just Eat Takeaway.com N.V.
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
15.2.6 Domino's Pizza, Inc.
15.2.6.1 Company Overview
15.2.6.2 Product Portfolio
15.2.6.3 Demographic Reach and Achievements
15.2.6.4 Certifications
15.2.7 Roofoods Ltd
15.2.7.1 Company Overview
15.2.7.2 Product Portfolio
15.2.7.3 Demographic Reach and Achievements
15.2.7.4 Certifications
15.2.8 Yum! Brands Inc.
15.2.8.1 Company Overview
15.2.8.2 Product Portfolio
15.2.8.3 Demographic Reach and Achievements
15.2.8.4 Certifications
15.2.9 Demae-Can Co., Ltd
15.2.9.1 Company Overview
15.2.9.2 Product Portfolio
15.2.9.3 Demographic Reach and Achievements
15.2.9.4 Certifications
15.2.10 Bundl Technologies Private Limited
15.2.10.1 Company Overview
15.2.10.2 Product Portfolio
15.2.10.3 Demographic Reach and Achievements
15.2.10.4 Certifications
15.2.11 Zomato Limited
15.2.11.1 Company Overview
15.2.11.2 Product Portfolio
15.2.11.3 Demographic Reach and Achievements
15.2.11.4 Certifications
15.2.12 Yandex.Eda, LLC
15.2.12.1 Company Overview
15.2.12.2 Product Portfolio
15.2.12.3 Demographic Reach and Achievements
15.2.12.4 Certifications
15.2.13 Rappi Inc.
15.2.13.1 Company Overview
15.2.13.2 Product Portfolio
15.2.13.3 Demographic Reach and Achievements
15.2.13.4 Certifications
15.2.14 Others
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Online Food Delivery Market: Key Industry Highlights, 2018 and 2032
2. Global Online Food Delivery Historical Market: Breakup by Platform Type (USD Million), 2018-2023
3. Global Online Food Delivery Market Forecast: Breakup by Platform Type (USD Million), 2024-2032
4. Global Online Food Delivery Historical Market: Breakup by Business Model (USD Million), 2018-2023
5. Global Online Food Delivery Market Forecast: Breakup by Business Model (USD Million), 2024-2032
6. Global Online Food Delivery Historical Market: Breakup by Payment Method (USD Million), 2018-2023
7. Global Online Food Delivery Market Forecast: Breakup by Payment Method (USD Million), 2024-2032
8. Global Online Food Delivery Historical Market: Breakup by Region (USD Million), 2018-2023
9. Global Online Food Delivery Market Forecast: Breakup by Region (USD Million), 2024-2032
10. North America Online Food Delivery Historical Market: Breakup by Country (USD Million), 2018-2023
11. North America Online Food Delivery Market Forecast: Breakup by Country (USD Million), 2024-2032
12. Europe Online Food Delivery Historical Market: Breakup by Country (USD Million), 2018-2023
13. Europe Online Food Delivery Market Forecast: Breakup by Country (USD Million), 2024-2032
14. Asia Pacific Online Food Delivery Historical Market: Breakup by Country (USD Million), 2018-2023
15. Asia Pacific Online Food Delivery Market Forecast: Breakup by Country (USD Million), 2024-2032
16. Latin America Online Food Delivery Historical Market: Breakup by Country (USD Million), 2018-2023
17. Latin America Online Food Delivery Market Forecast: Breakup by Country (USD Million), 2024-2032
18. Middle East and Africa Online Food Delivery Historical Market: Breakup by Country (USD Million), 2018-2023
19. Middle East and Africa Online Food Delivery Market Forecast: Breakup by Country (USD Million), 2024-2032
20. Global Online Food Delivery Market Structure
In 2023, the global market for online food delivery attained a value of around USD 148.07 billion.
The market is expected to grow at a CAGR of 13.2% between 2024 and 2032.
The market is expected to witness a robust growth between 2024 and 2032 to reach a value of about USD 451.92 billion by 2032.
The major drivers of the market are rising disposable incomes, increasing population, rising internet penetrations, growing smartphones sales, and wider choice and convenience offered by online food delivery platforms.
The growing penetration of smart devices and technological advancements in delivery methods like drones are trends that are expected to influence the market positively.
Regions considered in the market are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
Based on platform, the market is divided into mobile and web applications.
Order focused online food delivery model is the leading business model in the market.
Payment via online channels is the most preferred payment method in the market.
Key players in the market are Uber Technologies Inc., DoorDash, Inc., Delivery Hero SE, Meituan Inc., Just Eat Takeaway.com N.V., Domino's Pizza, Inc., Roofoods Ltd, Yum! Brands Inc., Demae-Can Co., Ltd, Bundl Technologies Private Limited, Zomato Limited, Yandex.Eda, LLC, and Rappi Inc., among others.
The global market for online food delivery attained a value of USD 148.07 billion in 2023 driven by rising disposable incomes and growing internet penetration. Aided by the technological advancements in delivery methods and the rising adoption of smart devices, the market is expected to witness a further growth in the forecast period of 2024-2032, growing at a CAGR of 13.2%. The market is projected to reach USD 451.92 billion by 2032.
EMR’s meticulous research methodology delves deep into the market, covering the macro and micro aspects of the industry. Based on its platform types, the market can be segmented into mobile applications and website, with mobile applications accounting for the largest market share. On the basis of business model, order focused food delivery system sector accounts for the largest share in the global market. Based on the payment method, the market is bifurcated into online and cash on delivery, with online payment leading the market. The major regional markets for the industry are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa. The key players in the above market include Uber Technologies Inc., DoorDash, Inc., Delivery Hero SE, Meituan Inc., Just Eat Takeaway.com N.V., Domino's Pizza, Inc., Roofoods Ltd, Yum! Brands Inc., Demae-Can Co., Ltd, Bundl Technologies Private Limited, Zomato Limited, Yandex.Eda, LLC, and Rappi Inc., among others.
EMR’s research methodology uses a combination of cutting-edge analytical tools and the expertise of their highly accomplished team, thus, providing their customers with market insights that are accurate, actionable, and help them remain ahead of their competition.
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