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Report Overview
The North America media monitoring tools market reached approximately USD 2.36 Billion in 2024. The market is projected to grow at a CAGR of 14.40% between 2025 and 2034, reaching a value of around USD 9.06 Billion by 2034.
2024
Base Year
2018-2024
Historical Year
2025-2034
Forecast Year
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Media monitoring tools like Brandwatch are increasingly used by companies to gain global and regional insights and enhance their brand image.
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Retail and e-commerce companies like Amazon are majorly deploying media monitoring tools to understand public perception of their services.
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As per the industry reports, on 13 July 2021, Critical Mention incorporated Instagram tracking into its earned media suite to monitor popular social channels and foster brand building.
Compound Annual Growth Rate
Value in USD Billion
14.4%
2025-2034
North America Media Monitoring Tools Market Outlook
*this image is indicative*
North America Media Monitoring Tools Market Growth
The media monitoring tools market is poised for exponential growth as businesses are actively leveraging them for measuring engagement, influencer identification, and keeping track of customer reviews and mentions. This helps them to stay ahead of the curve and strategise their business by incorporating metrics such as Share of Voice (SOV). The SOV metric calculates the proportion of online discussions related to a company in relation to the overall volume of online discussions.
Media monitoring tools also serve as social listening platforms, that have gained prominence in the market and provide real-time insights. For instance, Synthesio and Brandwatch have emerged as leaders in the market as they enable brands to listen and analyse online conversations across all platforms, devise data-driven strategies, facilitate ease of decision-making, and aid in crisis management, among others.
Amongst industry verticals, the retail and e-commerce segment accounts for the largest North America media monitoring tools market share, driven by the heavy reliance of these industries on online reputation management, customer engagement, and trend tracking. The media and entertainment segment is expected to grow as media monitoring tools enable tracking of mentions, sentiment analysis, and prompt response to discussions about brands and artists in this sector. Moreover, digital media is anticipated to overtake television in 2024, which necessitates the demand for monitoring tools.
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USD 1099
If you choose to purchase the full report at a later stage, the amount already paid will be adjusted, and you will only need to pay the remaining balance.
Purchase the Regional Overview for
USD 1099
If you choose to purchase the full report at a later stage, the amount already paid will be adjusted, and you will only need to pay the remaining balance.
Key Trends and Recent Developments
Rising influence of social media, the growing significance of brand management, the adoption of AI and machine learning technologies along with stringent regulatory compliances are accelerating the North America media monitoring tools market value.
Rise of Social Media Content Propelling the Media Monitoring Tools Demand Growth
The rising influence of social media platforms has increased the demand for media monitoring tools in North America. These tools are being used to interpret vast volumes of user-generated content to track brand mentions, analyse public sentiments through online conversations, and provide real-time insights into customer feedback, thereby helping businesses build targeted strategies and take corrective actions to enhance brand reputation.
Growing Importance of Online Brand Management Fuelling Market Consumption
The increasing online presence of businesses has made brand reputation management more essential than ever, and media monitoring tools play a vital role in the same. They help track social posts, news articles, and online reviews of business products or services to enable early management of any crisis situation posing a threat to the brand image. With a growing digitisation trend and rising of e-commerce activities, the necessity for online brand management is expected to increase further in the coming years, thereby propelling the growth of the North America media monitoring tools market.
Adoption of AI and ML Enhancing Productivity of the Overall Market
The integration of AI and machine learning technologies is enhancing the productivity of media monitoring tools in North America, providing an increased ability to analyse vast amounts of data, efficiently identify media trends, and generate accurate predictive insights. Realising the immense possibilities of these technologies, key industry players are investing in their research and development eyeing future growth prospects in the media monitoring tools market. For instance, Cision, a leading global media monitoring service provider launched its flagship tool, CisionOne, in the US and other North American markets. The tool, powered by artificial intelligence (AI) provides quick media monitoring, insights generation and outreach services to help users make timely and accurate business decisions.
Regulatory Compliance is a Major Driver for the Growth of the Media Monitoring Tools Industry in North America
Media monitoring tools are increasingly being used in North America to comply with stringent regulatory requirements, particularly in industries like finance, healthcare, and pharmaceuticals. These tools track public discourses, news, and social media, helping companies stay aware of potential legal and compliance issues, thereby eliminating any risk of non-compliance before their escalation.
North America Media Monitoring Tools Industry Segmentation
“North America Media Monitoring Tools Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:
Market Breakup by Component
- Software
- Services
Market Breakup by Enterprise Size
- Small and Medium Enterprises
- Large Enterprises
Market Breakup by Industry Vertical
- IT and Telecom
- Hospitality
- BFSI
- Healthcare
- Retail and E-Commerce
- Media and Entertainment
- Manufacturing
Market Breakup by Country
- United States
- Canada
North America Media Monitoring Tools Market Share
Media monitoring tools are deployed by small and medium enterprises as well as large enterprises such as Meta and Amazon to understand their target audience and gain actionable insights through sentiment analysis. For instance, Crowd Tangle by Meta is a highly popular tool for research as it enhances transparency and helps market researchers and journalists form credible reports. It provides real-time data analytics and social monitoring capabilities, making it an essential tool for understanding the information available on social media platforms.
Leading Companies in the North America Media Monitoring Tools Market
Market players are continuously developing new technologies to create an immersive and thrilling user experience.
- Brandwatch
- Meltwater NV
- Synthesio Group
- Hootsuite Inc.
- Talkwalker Inc.
- Onclusive Inc.
- Critical Mention Inc.
- Truescope Inc.
- Agility PR Solutions LLC
- Mention
- Others
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*
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Key Questions Answered in the Report
In 2024, the market reached an approximate value of USD 2.36 Billion.
The media monitoring tools market in North America is estimated to grow at a CAGR of 14.40% between 2025 and 2034.
The market is estimated to witness a healthy growth during 2025-2034 to reach around USD 9.06 Billion by 2034.
The market is being driven due to increasing social media consumption and increasing demand for media monitoring tools by various industry verticals to understand public perception.
The key trends aiding the market include the launch of new media monitoring tools, rising demand of social listening platforms, and influx of influencer marketing.
Based on industry vertical, market segmentations include IT and telecom, hospitality, BFSI, healthcare, retail and e-commerce, media and entertainment, and manufacturing among others.
The major players in the market are Brandwatch, Meltwater NV, Synthesio Group, Hootsuite Inc., Talkwalker Inc., Onclusive Inc., Critical Mention Inc., Truescope Inc., and Agility PR Solutions LLC, among others.
Report Summary
Explore our key highlights of the report and gain a concise overview of key findings, trends, and actionable insights that will empower your strategic decisions.
| REPORT FEATURES | DETAILS |
| Base Year | 2024 |
| Historical Period | 2018-2024 |
| Forecast Period | 2025-2034 |
| Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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| Breakup by Component |
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| Breakup by Enterprise Size |
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| Breakup by Industry Vertical |
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| Breakup by Region |
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| Market Dynamics |
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| Competitive Landscape |
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| Companies Covered |
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