North America Cleaning Services Market Report and Forecast 2024-2032

North America Cleaning Services Market Outlook

The North America cleaning services market size was valued at USD 20.18 billion in 2023. The market is further projected to grow at a CAGR of 3.50% between 2024 and 2032, reaching a value of USD 27.51 billion by 2032.

Key Takeaways

• In 2022, nearly 10% of households in United States hired a professional cleaner to clean their homes.

• As of 2021, there were 10,63,988 janitorial services companies in the USA, a 5.7% increase from 2020.

• United States currently has 8,75,000 cleaning companies.

• 31% of the cleaning industry's market share is accounted for by commercial cleaning.

• Between 2023 and 2030, the residential cleaning market is expected to grow at a rate of 6.2% annually.

• Ten percent of all cleaning jobs in the business sector are contractual.

Cleaning services are employed to maintain a clean, germ-free atmosphere and keep surroundings free of unattractive and unhygienic filth. Professional cleaners are hired for providing cleaning services in various types of spaces, such as offices, residences, or industrial plants. Residential, industrial, and commercial sectors utilise many cleaning services, such as floor cleaning, housekeeping services, carpet and furniture cleaning, and window cleaning, among others.

The North America cleaning services market is expected to grow due to factors such as increasing demand for green and sustainable cleaning practices, rising awareness about the health and safety benefits of cleaning services, growing outsourcing of cleaning tasks to specialised companies, and expanding commercial and residential sectors in the region.

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Key Trends and Developments

Rising demand for green cleaning services, growing adoption of smart technologies, and expanding scope of outsourcing are increasing the demand for cleaning services in North America

North America Cleaning Services Market Trends

The rising health and hygiene concerns and an increase in airborne illnesses have accelerated the need for cleaning services, resulting in North America cleaning services market growth. The need for hygienic and sanitary workplaces, a clean and healthy environment, and disinfected surroundings is being driven by the growing concerns about illnesses caused by unsanitary environments, which is driving up demand for cleaning services in both the commercial and domestic sectors.

Furthermore, some service providers use advanced technology to boost productivity, including IoT and high-tech cleaning equipment. These solutions are becoming more and more inexpensive for commercial cleaning businesses to adopt, which supports the market expansion.

The development of cleaning services market in North America is further anticipated to be driven by rising construction activities in the region and increasing investments in real estate. Construction of new buildings require proper maintenance and cleaning, thereby resulting in greater employment of janitors and cleaners. This increase in workforce can widen the scope of cleaning services and can thereby increase the North American cleaning services market value.

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Market Segmentation

North America Cleaning Services Market Report and Forecast 2024-2032 offers a detailed analysis of the market based on the following segments:

Outsourcing cleaning services leads the market share due to the increasing demand for specialised and customised cleaning services in various sectors

The North America cleaning services market is segmented into two types: outsource and inhouse. Outsource cleaning services refer to hiring external contractors or agencies to perform various cleaning tasks, such as janitorial, carpet, window, and floor cleaning. Inhouse cleaning services refer to employing staff or workers within the organisation to handle the cleaning duties.

According to North America cleaning services market report, the outsource segment accounted for the largest share of the market due to the increasing demand for specialised and customised cleaning services in various sectors, such as commercial, industrial, residential, and institutional. The outsource segment also benefits from the availability of skilled and trained cleaners, the use of advanced equipment and technology, and the compliance with safety and hygiene standards.

Also, many businesses outsource their facility maintenance and cleaning services due to their affordability and ease of management. Additionally, due to their knowledge of cleaning techniques and supplies, cleaning services frequently produce outcomes that are superior to those produced by in-house workers. They have additional training for services including routine upkeep of machinery, flooring, and other fixtures, which presents profitable chances for North America cleaning services market expansion.

Offices hold a significant market share due to increasing demand for professional and hygienic work environment

According to the North America cleaning services market analysis, the office segment is expected to grow at the highest CAGR. The growth is driven by the increasing demand for professional and hygienic work environments. The outsourcing of office cleaning services is more prevalent than in-house cleaning, as it offers cost-effectiveness, flexibility, and quality assurance. Some of the largest janitorial companies in the USA that cater to this segment are ABM Industries, ISS Group, and Sodexo.

The cleaning services market for educational facilities in North America is projected to witness steady growth due to the rising enrollment of students in schools, colleges, and universities, as well as the growing awareness of the importance of cleanliness and sanitation in educational institutions. The outsourcing of cleaning services for educational facilities is more common than in-house cleaning, as it provides better efficiency, reliability, and compliance with health and safety standards.

The residential segment also holds a large North America cleaning services market share and is expected to grow in the forecast period as well. The growth is fuelled by the changing lifestyles, rising disposable incomes, and increasing preference for convenience and comfort among consumers. The outsourcing of residential cleaning services is more popular than in-house cleaning, as it saves time, energy, and hassle for homeowners.

Additionally, the healthcare facilities have a high demand for cleaning services in America because of the increasing demand for infection prevention and control, as well as the stringent regulations and guidelines for maintaining hygiene and safety in healthcare settings. Lastly, the North American cleaning services market size is expected to increase because of the rising demand for cleaning and maintenance of industrial equipment, machinery, and premises in the industrial plants.

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Competitive Landscape

The market players are introducing different cleaning services and increasing their acquisition efforts to stay ahead in the competition.

Other key players in the North America cleaning services market include TKO Services Ltd., GDI Integrated Facilities Service, J+A Cleaning Services Ltd, CSL Group, Orkin North America, LLC, and Areal Cleaning Services, among others.

North America Cleaning Services Market Analysis by Country

United States has a large market for cleaning services due to the presence of leading cleaning services providers

The professional cleaning services market in United States accounts for the largest market share due to the presence of many cleaning service providers, the high disposable income of consumers, and the growing adoption of green and eco-friendly cleaning solutions. The US market is also influenced by the trends of outsourcing cleaning services to reduce operational costs and increase efficiency. The country is also experiencing a growth in the demand for specialised cleaning services, such as carpet cleaning, window cleaning, and floor cleaning, among others.

Canada, on the other hand, is the second-largest market for cleaning services in North America and the growth can be attributed to the increasing demand for residential cleaning services, the growth of the commercial sector, and the government initiatives to promote cleanliness and hygiene. Canada is also witnessing a rise in the number of franchised and independent cleaning service providers, offering customised and flexible services to cater to the diverse needs of customers, aiding the North America cleaning services market growth.

Key Highlights of the Report

North America Cleaning Services Market Report Snapshots

North America Cleaning Services Market Size

North America Cleaning Services Market Trends

North America Cleaning Services Companies

North America Cleaning Services Market Regional Analysis