Consumer Insights
Uncover trends and behaviors shaping consumer choices today
Procurement Insights
Optimize your sourcing strategy with key market data
Industry Stats
Stay ahead with the latest trends and market analysis.
Explore Our Diverse Range Of Offerings
From detailed reports to experts services offered in 15+
Industry Domains
Report Overview
The global field service management market size was valued at USD 5.43 Billion in 2025. The industry is expected to grow at a CAGR of 16.00% during the forecast period of 2026-2035 to reach a value of USD 23.95 Billion by 2035. Expanding partner ecosystems and digital marketplaces are propelling the market growth by enabling businesses to integrate multiple tools and services, automate workflows, and enhance operational efficiency.
Partner ecosystems allow organizations to streamline processes, reduce manual tasks, and optimize resource allocation, which boosts workforce productivity and supports scalable growth. By connecting companies with a network of trusted technology partners, service providers can access advanced solutions for scheduling, inventory management, customer engagement, and asset tracking, improving service quality and customer satisfaction.
For example, in August 2025, Simpro launched its expanded Marketplace, offering hundreds of integrations across accounting, project management, fleet management, and IoT platforms. The Simpro Marketplace allows field service businesses to explore, compare, and integrate tools tailored to their specific operational needs, simplifying complex workflows and accelerating business growth. Similarly, in April 2025, ServiceChannel introduced its Partner Ecosystem, providing facilities management companies with a curated network of partners across remote monitoring, FSM, asset management, consulting, and payment solutions. The ServiceChannel Partner Ecosystem enables businesses to find the right partners, navigate operational challenges efficiently, and scale their operations effectively while enhancing overall service delivery.
These developments highlight that the expansion of partner ecosystems and digital marketplaces by companies like Simpro and ServiceChannel is a key driver of FSM market growth. By offering comprehensive, customizable, and scalable solutions, these ecosystems optimize operations, increase revenue, and elevate customer satisfaction across industries.
2025
Base Year
2019-2025
Historical Period
2026-2035
Forecast Period
-
As per industry reports, 73% of field management firms have incorporated Internet of Things (IoT) into their operations.
-
About 75% of field service businesses that utilise mobility tools have observed increased employee productivity, while the rest have seen customer satisfaction rates rise.
-
Video support is already being deployed by over 50% of field service organisations to help technicians perform their jobs more effectively.
Competitive Landscape
Major field service management companies are focusing on innovation and technological advancement to remain competitive. Efforts are directed towards leveraging AI, IoT, and cloud-based solutions to optimize scheduling, resource allocation, and predictive maintenance. Notable organizations in the global field service management market also emphasize seamless integration with existing enterprise systems, enabling clients to enhance operational efficiency, minimize downtime, and deliver improved customer service experiences across diverse industries.
Strategically, key players prioritize partnerships, acquisitions, and global expansion to strengthen their market position. They focus on delivering customized solutions, targeted marketing, and scalable deployments to meet industry-specific needs. These strategies help organizations capture emerging opportunities, enhance product portfolios, and maintain sustainable growth, while continuously adapting to evolving technological trends and boosting global field service management market demand.
Oracle Corporation
Oracle Corporation, established in 1977 and headquartered in Redwood Shores, the United States, is a global leader in enterprise software and cloud solutions. The company provides comprehensive field service management offerings, including scheduling, resource optimization, and analytics, helping organizations enhance operational efficiency and customer experience.
Microsoft Corporation
Founded in 1975 and headquartered in Redmond, the United States, Microsoft Corporation is a leading technology company offering a range of cloud-based and software solutions. Its field service management capabilities integrate with Dynamics 365, enabling businesses to optimize work orders, manage customer interactions, and improve field workforce productivity.
ClickSoftware Technologies Ltd.
ClickSoftware Technologies Ltd., founded in 1997 in Israel and now part of Salesforce.com, Inc., specializes in advanced field service management solutions. Its offerings focus on intelligent scheduling, workforce optimization, and real-time service analytics, supporting organizations in delivering timely and efficient customer service.
ServiceMax, Inc.
ServiceMax, established in 2007 and headquartered in Pleasanton, California, provides cloud-based field service management solutions. The company focuses on work order management, scheduling, and asset-centric service, helping businesses in manufacturing, healthcare, and other sectors enhance productivity and service quality.
Other players in the global field service management market include Astea International Inc., Comarch S.A., and others.
Field Service Management Market Report Snapshots
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*
Looking for specific insights?
Get in touch with us for a customized solution tailored to your unique requirements and save upto 35%!
Key Questions Answered in the Report
In 2025, the global field service management market reached an approximate value of USD 5.43 Billion.
The market is projected to grow at a CAGR of 16.00% between 2026 and 2035.
Key strategies driving the market include leveraging AI-enabled automation and cloud-based solutions to streamline field operations, forming strategic partnerships to expand service ecosystems and enhance CRM and FSM capabilities, offering bundled service packages to simplify operations and increase revenue, and adopting region-specific innovations to cater to local market needs while improving operational efficiency and customer satisfaction.
Key trends aiding market expansion include the growing shift towards automation and the increased popularity of cloud-based field service management solutions.
Regions considered in the market are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
The leading components of field service management in the market include solutions and services.
The significant segments based on organisation size include large enterprises and small and medium sized enterprises (SMEs).
The major deployment modes of the product include on-premises and cloud.
The significant industry verticals in the market include IT and telecom, healthcare and life science, manufacturing, transportation and logistics, construction and real estate, and energy and utilities, among others.
The key players in the market include Oracle Corporation, Microsoft Corporation, ClickSoftware Technologies Ltd., ServiceMax, Inc., Astea International Inc., Comarch S.A., and others.
The IT and Telecom industry vertical generates the highest revenue in the global field service management market, driven by extensive field operations, high service volumes, and the increasing need for efficient network maintenance, workforce management, and rapid service delivery using advanced FSM solutions.
Datasheet
One User
USD 2,499
USD 2,249
tax inclusive*
- Selected Segments
- Printing Restrictions
- Excel Spreadsheet Delivered via Email
- Full Report
- Periodic Updates
- Post Sales Analysts Support
- Unlimited Prints
Single User License
One User
USD 3,999
USD 3,599
tax inclusive*
- All Segments
- Printing Restrictions
- PDF Delivered via Email
- Custom Report Layout
- Post Sales Analysts Support
- Periodic Updates
- Unlimited Prints
Five User License
Five User
USD 4,999
USD 4,249
tax inclusive*
- All Segments
- Five Prints Available
- PDF Delivered via Email
- Limited Free Customization
- Post Sales Analyst Support
- Custom Report Layout
- Periodic Updates
- Unlimited Prints
Corporate License
Unlimited Users
USD 5,999
USD 5,099
tax inclusive*
- All Segments
- Unlimited Prints Available
- PDF & Excel Delivery via Email
- Limited Free Customization
- Post Sales Analysts Support
- Discount On Next Update
- Custom Report Layout
*Please note that the prices mentioned below are starting prices for each bundle type. Kindly contact our team for further details.*
Bundle Type
Flash Bundle
20% OFF
Number of Reports: 3
Small Business Bundle
25% OFF
Number of Reports: 5
Growth Bundle
30% OFF
Number of Reports: 8
Enterprise Bundle
35% OFF
Number of Reports: 10
Overview
- Life Time Access
- Analyst Support Related to Report
- PDF Version of the Report
- Complimentary Excel Data Set
- Free Analyst Hours
- Complimentary Free 1 Month Subscription to Trade Data Base
- Complimentary One Month Subscription to Price Database (Chemicals only)
- Complimentary PPT Version of the Report
- Complimentary License Upgrade
- Complimentary Power BI Dashboards
- Life Time Access
- Analyst Support Related to Report
- PDF Version of the Report
- Complimentary Excel Data Set
- Free Analyst Hours - 50 Hours
- Complimentary Free 1 Month Subscription to Trade Data Base
- Complimentary One Month Subscription to Price Database (Chemicals only)
- Complimentary PPT Version of the Report
- Complimentary License Upgrade
- Complimentary Power BI Dashboards
- Life Time Access
- Analyst Support Related to Report
- PDF Version of the Report
- Complimentary Excel Data Set
- Free Analyst Hours - 80 Hours
- Complimentary Free 1 Month Subscription to Trade Data Base
- Complimentary One Month Subscription to Price Database (Chemicals only)
- Complimentary PPT Version of the Report
- Complimentary License Upgrade
- Complimentary Power BI Dashboards
- Life Time Access
- Analyst Support Related to Report
- PDF Version of the Report
- Complimentary Excel Data Set
- Free Analyst Hours - 100 Hours
- Complimentary Free 1 Month Subscription to Trade Data Base
- Complimentary One Month Subscription to Price Database (Chemicals only)
- Complimentary PPT Version of the Report
- Complimentary License Upgrade
- Complimentary Power BI Dashboards
*Please note that the prices mentioned below are starting prices for each bundle type. Kindly contact our team for further details.*
Flash Bundle
Number of Reports: 3
20%
tax inclusive*
- 3 Reports Included
- Life Time Acess
- Analyst Support Related to Report
- PDF Version of the Report
- Free 1 Month Subscription to Trade Data Base
- 1 Month Subscription to Price Database (Chemicals only)
- Complimentary Excel Data Set
- PPT Version of the Report
- Power BI Dashboards
- License Upgrade
- Free Analyst Hours
Small Business Bundle
Number of Reports: 5
25%
tax inclusive*
- 5 Reports Included
- Life Time Acess
- Analyst Support Related to Report
- PDF Version of the Report
- Complimentary Excel Data Set
- Free Analyst Hours - 50 Hours
- Free 1 Month Subscription to Trade Data Base
- 1 Month Subscription to Price Database (Chemicals only)
- Complimentary Excel Data Set
- PPT Version of the Report
- Power BI Dashboards
- License Upgrade
Growth Bundle
Number of Reports: 8
30%
tax inclusive*
- 8 Reports Included
- Life Time Acess
- Analyst Support Related to Report
- PDF Version of the Report
- Complimentary Excel Data Set
- Free Analyst Hours - 50 Hours
- Free 1 Month Subscription to Trade Data Base
- 1 Month Subscription to Price Database (Chemicals only)
- License Upgrade
- Free Analyst Hours - 80 Hours
- Power BI Dashboards
Enterprise Bundle
Number of Reports: 10
35%
tax inclusive*
- 10 Reports Included
- Life Time Acess
- Analyst Support Related to Report
- PDF Version of the Report
- Complimentary Excel Data Set
- Free Analyst Hours - 50 Hours
- Free 1 Month Subscription to Trade Data Base
- 1 Month Subscription to Price Database (Chemicals only)
- License Upgrade
- Power BI Dashboards
- Free Analyst Hours - 100 Hours
How To Order
Our step-by-step guide will help you select, purchase, and access your reports swiftly, ensuring you get the information that drives your decisions, right when you need it.
Select License Type
Choose the right license for your needs and access rights.
Click on ‘Buy Now’
Add the report to your cart with one click and proceed to register.
Select Mode of Payment
Choose a payment option for a secure checkout. You will be redirected accordingly.
Strategic Solutions for Informed Decision-Making
Gain insights to stay ahead and seize opportunities.
Get insights & trends for a competitive edge.
Track prices with detailed trend reports.
Analyse trade data for supply chain insights.
Leverage cost reports for smart savings
Enhance supply chain with partnerships.
Connect For More Information
Our expert team of analysts will offer full support and resolve any queries regarding the report, before and after the purchase.
Our expert team of analysts will offer full support and resolve any queries regarding the report, before and after the purchase.
We employ meticulous research methods, blending advanced analytics and expert insights to deliver accurate, actionable industry intelligence, staying ahead of competitors.
Our skilled analysts offer unparalleled competitive advantage with detailed insights on current and emerging markets, ensuring your strategic edge.
We offer an in-depth yet simplified presentation of industry insights and analysis to meet your specific requirements effectively.
- Our Insights Store:
-
Industry Statistics
-
Procurement Insights
-
Consumer Insights
Our Offices
Australia
63 Fiona Drive, Tamworth, NSW
+61-448-061-727
India
C130 Sector 2 Noida, Uttar Pradesh 201301
+91-723-689-1189
Philippines
40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City,1226.
+63-287-899-028, +63-967-048-3306
United Kingdom
6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London
+44-753-713-2163
United States
30 North Gould Street, Sheridan, WY 82801
+1-415-325-5166
Vietnam
193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City
+84-865-399-124
United States (Head Office)
30 North Gould Street, Sheridan, WY 82801
+1-415-325-5166
Australia
63 Fiona Drive, Tamworth, NSW
+61-448-061-727
India
C130 Sector 2 Noida, Uttar Pradesh 201301
+91-723-689-1189
Philippines
40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City, 1226.
+63-287-899-028, +63-967-048-3306
United Kingdom
6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London
+44-753-713-2163
Vietnam
193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City
+84-865-399-124