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Report Overview

2023

Base Year

2018-2023

Historical Year

2024-2032

Forecast Year

Global Emotion Analytics Market Outlook

The global emotion analytics market size is projected to grow from USD 3.51 billion in 2023 to USD 14.25 billion by 2032, growing at a CAGR of 16.90% in the 2024-2032 forecast period.

The major driving factors of the market are the need for improved customer satisfaction, increased value for real-time emotional analytics, adherence to regulatory and enforcement requirements, and the increased demand for emotional analytics services to cater to the growing business process outsourcing industry.

Emotion Analytics Market

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Market Segmentation

The emotion analytics market can be segmented into type, technology, solutions, application, and end-use.

Emotion Analytics Market by Type

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The industry can be broadly categorised based on its type into:

  • Text Analytics 
  • Facial Analytics 
  • Speech Analytics 
  • Video Analytics

The industry can be divided based on its technology as:

Based on solutions, the industry can be categorised as:

  • Mobile and Web Application
  • Cloud
  • Others

The industry can be divided based on its application as:

  • Sales and Marketing Management 
  • Customer Experience Management 
  • Competitive Intelligence 
  • Public Safety and Law Enforcement 
  • Workforce Management

The industry can be classified based on its end-use as:

  • Banking, Financial Services, and Insurance
  • IT and Telecommunication
  • Retail and Media
  • Government
  • Others

The EMR report looks into the regional emotion analytics markets like North America, Latin America, Europe, the Middle East and Africa, and the Asia Pacific.

Emotion Analytics Market by Region

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Market Analysis

The major driver for the growth of the emotional analytics market is the growing need for critical decision making related to understanding human behaviour, which is an enterprise that allows many companies to incorporate emotional analytics technology in their process. The emotional analytics Internet of Things helps organisations understand human emotions better and will be a new marketing dimension in the forecast period. In many organisations, biometric innovations focused on smartphone and cloud are being significantly adopted. These factors will drive the growth of the emotion analytics market globally.

Competitive Landscape

The report presents a detailed analysis of the following key players in the global emotion analytics market, looking into their capacity, competitive landscape, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:

  • Beyond Verbal Communication Ltd.
  • iMotions
  • Affectiva
  • Microsoft Corporation
  • International Business Machines Corporation
  • NVISO SA
  • Others

The EMR report gives an in-depth insight into the industry by providing a SWOT analysis as well as an analysis of Porter’s Five Forces model.

Key Highlights of the Report

REPORT FEATURES DETAILS
Base Year 2023
Historical Period 2018-2023
Forecast Period 2024-2032
Scope of the Report:

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Type
  • Technology
  • Solutions
  • Application
  • End Use
  • Region
Breakup by Type
  • Text Analytics
  • Facial Analytics
  • Speech Analytics
  • Video Analytics
Breakup by Technology
  • Artificial Intelligence
  • Biometrics and Neuroscience
  • 3D Modelling
  • Pattern Recognition
  • Records Management
  • Others
Breakup by Solutions
  • Mobile and Web Application
  • Cloud
  • Others
Breakup by Application
  • Sales and Marketing Management
  • Customer Experience Management
  • Competitive Intelligence
  • Public Safety and Law Enforcement
  • Workforce Management
Breakup by End Use
  • Banking, Financial Services, and Insurance
  • IT and Telecommunication
  • Retail and Media
  • Government
  • Others
Breakup by Region
  • North America
    • United States of America 
    • Canada
  • Europe
    • United Kingdom
    • Germany
    • France
    • Italy
    • Others
  • Asia Pacific
    • China
    • Japan
    • India
    • ASEAN
    • Australia
    • Others
  • Latin America
    • Brazil
    • Argentina
    • Mexico
    • Others
  • Middle East and Africa
    • Saudi Arabia
    • United Arab Emirates
    • Nigeria
    • South Africa
    • Others
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • Beyond Verbal Communication Ltd.
  • iMotions
  • Affectiva
  • Microsoft Corporation
  • International Business Machines Corporation
  • NVISO SA
  • Others
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*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*

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Key Questions Answered in the Report

In 2023, the global emotion analytics market attained a value of nearly USD 3.51 billion.

The market is projected to grow at a CAGR of 16.90% between 2024 and 2032.

The market is estimated to witness a healthy growth in the forecast period of 2024-2032 to reach about USD 14.25 billion by 2032.

The major drivers of the market are growing need to personalise the online experiences of customers, rising smartphone and internet penetration, expanding business process outsourcing, and growing technological advancements.

The development of IoT services by integrating emotion recognition and growing demand for real-time emotional analytics are the key trends guiding the growth of the  emotion analytics market.

The major regions in the market are North America, Latin America, the Middle East and Africa, Europe, and the Asia Pacific.

Text analytics, facial analytics, speech analytics, and video analytics are the leading types in the market.

The significant technologies of the product include artificial intelligence, biometrics and neuroscience, 3D modelling, pattern recognition, and records management, among others. 

Mobile and web application and cloud, among others, are the major solutions of emotion analytics in the market.

The significant applications of the product in the market include sales and marketing management, customer experience management, competitive intelligence, public safety and law enforcement, and workforce management.

Banking, financial services and insurance, IT and telecommunication, retail and media, and government, among others, are the major end uses of the product in the market. 

The major players in the market are Beyond Verbal Communication Ltd., iMotions, Affectiva, Microsoft Corporation, International Business Machines Corporation, and NVISO SA, among others.

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30 North Gould Street, Sheridan, WY 82801

+1-415-325-5166

63 Fiona Drive, Tamworth, NSW

+61-448-061-727

C130 Sector 2 Noida, Uttar Pradesh 201301

+91-858-608-1494

40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City, 1226.

+63-287-899-028, +63-967-048-3306

6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London

+44-753-713-2163

193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City

+84-865-399-124