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The global conversational computing platform market size attained a value of 7.20 billion in 2023. The market is expected to grow at a CAGR of 31.0% between 2024 and 2032, reaching almost 81.80 billion by 2032.
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The market is further expected to grow in the forecast period of 2024-2032 at a CAGR of 31% to reach a value of around USD 22.7 billion by 2026. The industry is primarily being driven by the rapid shift of consumers to conversation-based machines.
Conversational computing involves users communicating with computer programs using voice commands. The chatbot is one of the most common types of conversational computing. In terms of technical support, shopping, and booking travel arrangements, chatbots are increasingly common in customer service. Amazon’s Alexa, Microsoft’s Cortana, and Apple’s Siri are a few examples of automated assistants responding to voice commands on mobile devices.
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The market can be segmented into the following:
The EMR report looks into the regional markets of conversational computing platforms like North America, Latin America, Europe, the Middle East and Africa, and the Asia Pacific.
The increasing use of chatbots on various messaging applications, as well as the increasing use of voice-based assistants, are driving the industry growth. The industry is also expected to be supported by the growing automated customer service or chatbots provided by multiple companies on their mobile and web platforms.
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The report presents a detailed analysis of the following key players in the global conversational computing platform market, looking into their capacity, competitive landscape, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:
The EMR report gives an in-depth insight into the industry by providing a SWOT analysis as well as an analysis of Porter’s Five Forces model.
| REPORT FEATURES | DETAILS |
| Base Year | 2023 |
| Historical Period | 2018-2023 |
| Forecast Period | 2024-2032 |
| Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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| Breakup by Type |
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| Breakup by Region |
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| Market Dynamics |
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| Competitive Landscape |
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| Report Price and Purchase Option | Explore our purchase options that are best suited to your resources and industry needs. |
| Delivery Format | Delivered as an attached PDF and Excel through email, with an option of receiving an editable PPT, according to the purchase option. |
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*
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In 2023, the global conversational computing platform market attained a value of nearly USD 7.20 billion.
The market is projected to grow at a CAGR of 31.0% between 2024 and 2032.
The major drivers of the market include the increasing use of voice-based assistants, growing automated customer service provided by multiple companies on mobile and web platforms, and decrease in time and the price needed to develop the conversational computing platforms.
The rapid shift of consumers to conversation-based machines, developments in artificial intelligence and machine learning technologies, and increasing use of chatbots on various messaging applications are the key trends propelling market growth.
The major regions in the market are North America, Latin America, Middle East and Africa, Europe, and Asia Pacific.
Virtual digital assistants and chatbots are the two types in the global conversational computing platform market.
Conversational platforms use artificial intelligence to support human interaction in a manner similar to actual human conversation, thereby providing life-like conversation without need for labour.
The major players in the market are Amazon Web Services Inc., Google LLC, International Business Machines Corporation, Microsoft Corporation, and Nuance Communications Inc., among others.
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United States (Head Office)
30 North Gould Street, Sheridan, WY 82801
+1-415-325-5166
Australia
63 Fiona Drive, Tamworth, NSW
+61-448-061-727
India
C130 Sector 2 Noida, Uttar Pradesh 201301
+91-858-608-1494
Philippines
40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City, 1226.
+63-287-899-028, +63-967-048-3306
United Kingdom
6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London
+44-753-713-2163
Vietnam
193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City
+84-865-399-124
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