Canada Cleaning Services Market Report and Forecast 2024-2032

Canada Cleaning Services Market Size

The Canada cleaning services market reached a value of more than USD 1.42 billion in 2023. The Canada cleaning services market is expected to grow at a CAGR of 3.80% between 2024 and 2032, reaching a value of USD 1.99 billion by 2032.

Canada Cleaning Services Market Outlook

• The 52.3 million visitors at CF Toronto Eaton Centre need intensive daily cleaning service, thus generating a high need for cleaning personnel and cleaning supplies.

• With more than 260 million visitors on an annual scale, these shopping centres alone hint at the cleaning operations brought forth. 

• As per Canada cleaning services industry analysis, this impressive demand spells constant business for cleaning service providers and fuels market growth.

Canada Cleaning Services Market Growth

Cleaning services refer to the formal provision of cleaning activities on a payment basis. They include providing regular cleaning of offices, homes, shops, schools, industries, and equipment, among others. Cleaning services include activities such as emptying trash cans, dusting, mopping, and vacuuming floors, doing laundry, washing dishes, surface wiping, cleaning bathrooms, and cleaning difficult to reach areas. Cleaning can also include sanitising and disinfection.

• Busy lifestyles of individuals have increased the adoption rate of the cleaning services especially by the residential customers thereby, contributing to the growth of the Canada cleaning services market.

• Increasing awareness about workplace hygiene along with workplace sustainability and employee health has increased the adoption of cleaning services in commercial and industrial sectors as well.

• The key trends of Canada cleaning services market include economic upturn and rise in discretionary income in Canada which are paving a way for acceptance of cleaning services in both commercial and residential areas.

Recent Developments

In 2024, Rentokil Initial plc confirmed that it had the opening of the first innovation centre for pest control in North America. The North America operation is branded Rentokil Terminix and represents the largest pest control company in the region.

Industry Outlook

The visits to shopping centres are shooting up in Canada. According to the Retail Council of Canada Canadian Shopping Centre, CF Toronto Eaton Centre tops Canada's shopping centres, enjoying 52.3 million visits annually. This is followed by West Edmonton Mall with 30 million visits annually. As per the cleaning services industry statistics in Canada, Metropolis at Metrotown is the third busiest shopping mall with 28.1 million visitors annually. This is in Burnaby, BC. The number one mall is CF Rideau Centre in Ottawa with twenty-four million visitors a year followed by Mississauga's Square One mall in second place with Vancouver's CF Pacific Centre which each welcome twenty-three million shoppers. In third place, there is Scarborough Town Centre with twenty-two million visitors annually. The Montreal Eaton Centre had patrons totalling 21.5 million annually. Following this were Yorkdale Shopping Centre in Toronto at eighteen million and CF Richmond Centre in BC at 17.9 million visitors.

These visitor numbers represent massive foot traffic, and this indirectly reflects on the Canadian cleaning market's size. For many visitors, high numbers hence high need for intensive daily cleaning to meet both the hygiene and customer expectations.

Data from the Retail Council of Canada Canadian Shopping Centre emphasise the role that cleaning services play in keeping these places presentable. The report from the council emphasises the maintenance of these centres. The demand for professional cleaning services, therefore, is further accelerated by the current need for cleanliness and hygiene, especially during the outbreak of COVID-19.

According to the Canada cleaning services industry report, the preliminary total of redeveloped office buildings removed from inventory increased significantly from 2018 to 2023. Through the end of 2023, a total of 39 redeveloped buildings were implemented, involving about 5.5 million square feet of office space removed from the marketplace. The removal of buildings involved 2.5 million square feet of office space for Class B and another 3 million square feet for all other classes.

The year 2021 ended with a count of 13 repurposed buildings, which were a deduction of inventory by 0.8 MSF. Over the next two direct years, the intermediaries announced that, in 2023 alone, there were 26 buildings repurposed, thus arriving at their conclusive deduction. This directly impacts the growth in the cleaning services market in Canada. Repurposing of buildings will diversify the utilisation of cleaning services, especially in markets that are more residentially dense and mixed-used. Residential buildings derive service for periodical maintenance and cleaning, while mixed-use needs a combination of experience in residential and commercial cleaning, thereby fuelling the cleaning services demand growth in Canada.

Canada Cleaning Services Industry Segmentation

“Canada Cleaning Services Market and Forecast 2024-2032” offers a detailed analysis of the market based on the following segments:

Based on type, the market can be bifurcated into:

• Outsource

• Inhouse

By end use, the market is segmented into:

• Offices

• Educational Facilities

• Retail Complexes

• Residences

• Government

• Healthcare Facilities

• Industrial Plants

• Others

Canada Cleaning Services Market Share

Outsource Type Will Gain Traction Owing To The Ease Of Training Staff

The outsource type of cleaning services helps reduce the burden of managing and training staff, storing supplies and equipment, and managing time. Due to these advantages, outsourcing is expected to hold a sizable share in the Canada cleaning services market. Professional cleaning companies have tools as well as experience to fulfil the cleaning requirements of different environments, ranging from administrative offices to corporate offices.

Other commercial buildings including educational institutions, hospitals, restaurants, hotels, and retail stores are also adapting to the outsourcing cleaning services and are shaping the Canada cleaning services market dynamics and trends.

For sensitive or critical environments such as data centres or healthcare, where thorough, careful and specialised cleaning is required, inhouse cleaning services are expected to retain their demand. If higher frequency cleaning is required, or specialised cleaning materials need to be used, inhouse cleaning services offer greater flexibility and overall cost-savings.

Healthcare Facilities To Gain Prominent Market Share Due To Increasing Focus On Hygiene

Healthcare facilities are expected to account for a larger share in the Canada cleaning services market because of increasing focus on hygiene and sanitisation of healthcare infrastructure to reduce hospital-acquired infections. Furthermore, an increase in the number of commercial buildings and increase in construction is a major factor helping in the growth of the segment. With the growth and expansion of premises for offices, retail complexes, and industrial plants, there is a corresponding rise in demand for cleaning services.

The residential end use of cleaning services in Canada are projected to witness rapid growth in the coming years, fuelled by increasing disposable income, accessibility to cleaning services, and wider acceptance of cleaning services in households. As more people join the workforce, less time is available for at home cleaning, thereby increasing the demand of Canada cleaning services market.

The consistent demand from commercial, residential, and industrial sectors guarantees continuous money flows.

• The ability to serve a wide base of clientele, such as offices, health facilities, schools, and retail shops.

• Rapid urbanisation and growth in commercial property increase the need for cleaning services.

• Increased awareness for hygiene and cleanliness adds more value to professional cleaning, especially after COVID-19, pushing the cleaning services demand in Canada.

The market is labour-intensive; therefore, it must battle through labour shortages and wage inflation.

• Many small and large players cause the market to be very competitive and mostly results in a price war.

• Rigorous health and safety regulations bring complexity and higher operational costs. 

• The crowded market may find services very hard to differentiate, thereby limiting pricing power and brand loyalty.

• It is tough to pass on increased minimum wage and labour cost to customers without squeezing profit margins, thereby restricting the smooth flow of Canada cleaning services market revenue.

• The exposure to hazardous chemicals and infectious diseases presents serious health risks to the cleaning staff, which could raise insurance and liability costs.

Technologies in cleaning, such as automated cleaning equipment and green cleaning solutions, are one of the key Canada Cleaning Services Market Trends

• Rising demand for eco-friendly and sustainable cleaning techniques uncovers new segments.

• Steady growth in commercial real estate in urban centres offers greater market potential.

• It can also expand its services to include pest control, facilities management, and specialised cleaning to increase the customer base.

Competitive Landscape

Key Participants in the Canada Cleaning Services Market and their Strategic Activities

GDI Integrated Facility Services, established in 1924 and headquartered in Quebec, Canada, aims to innovate and expand into specialised cleaning services, such as healthcare and industrial sectors, to help gain niche markets. They also plan to invest in innovative cleaning technologies and sustainable practices to improve efficiency while providing for eco-friendly clients. The firms engage in strategic partnering to enhance their service offerings and increase our market presence across Canada, boosting the Canada cleaning services industry revenue.

Bee-Clean Building Maintenance, established in 1967 and headquartered in Ontario, Canada, ensure the highest standards of service by focusing on comprehensive cleaning solutions for commercial, institutional, and industrial clients. They aim to integrate green cleaning products/green cleaning practices where possible as demand for environmentally friendly services continues to rise. They are presently planning to design unique cleaning plans that meet specific client needs and ensure customer satisfaction, thereby bolstering the growth of the Canada cleaning services market.

MCS Services, headquartered in Ontario, Canada, helped deliver leading cleaning results and improved operational efficiency through state-of-the-art cleaning equipment and technologies. They diversifies their ervice offering diversification into facilities management and maintenance services for comprehensive client support. Enhanced training programs is being given to the staff for quality and consistency in service delivery across industries and hence opening new Canada cleaning services market opportunities.

ServiceMaster Clean, established in 1929 and headquartered in Canada, strengthened position in the market through disaster restoration and specialty cleaning services, as well as regular janitorial maintenance. They plan to grow and support franchises to expand national footprint and increase service capacity. They are going to ensure thorough quality control measures and customer feedback systems that provide an avenue for the constant upgrading of service standards. Such a step will help the company to accelerate the growth of Canada cleaning services industry in the long run.

Jani-King International, established in 1969 and based out of Ontario, Canada, expanded its franchise operations to increase market penetration and presence of services in newer territories. They are making significant investment in marketing and brand development to strongly brand and attract new clients. It means adopting innovative cleaning solutions and processes that help outfitter companies stay ahead of industry trends and client expectations.

Other market players in the Canada cleaning services market include TKO Services Ltd., GDI Integrated Facilities Service, J+A Cleaning Solutions Ltd, CSL Group, Orkin Canada, LLC, CleanMark Group Inc, Areal Cleaning Services, among others.

Key Highlights of the Report

Canada Cleaning Services Market Report Snapshots

Canada Cleaning Services Market Size

Canada Cleaning Services Market Growth

Canada Cleaning Services Market Share

Canada Cleaning Services Companies