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The global business software and services market was valued at USD 468.51 billion in 2023. The market is further projected to grow at a CAGR of 10% between 2024 and 2032.
Business software and services are the tools and solutions that help businesses manage their operations, enhance productivity, and improve customer satisfaction. Some examples of business software and services are customer relationship management (CRM), enterprise resource planning (ERP), business intelligence (BI), cloud computing, and human resource management (HRM).
The global business software and services market is expected to grow at a significant rate in the coming years, driven by factors such as digital transformation, automation, competition, and customer demand. These factors enable businesses to leverage the benefits of business software and services, such as cost reduction, efficiency, scalability, agility, security, and data analytics.
Business Software and Services Market Size
Business Software and Services Market Trends
Business Software and Services Market Regional Analysis
Business Software and Services Companies
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Business Software and Services Market Analysis
8.1 Key Industry Highlights
8.2 Global Business Software and Services Historical Market (2018-2023)
8.3 Global Business Software and Services Market Forecast (2024-2032)
8.4 Global Business Software and Services Market by Software
8.4.1 Finance
8.4.1.1 Historical Trend (2018-2023)
8.4.1.2 Forecast Trend (2024-2032)
8.4.2 Sales and Marketing
8.4.2.1 Historical Trend (2018-2023)
8.4.2.2 Forecast Trend (2024-2032)
8.4.3 Human Resource
8.4.3.1 Historical Trend (2018-2023)
8.4.3.2 Forecast Trend (2024-2032)
8.4.4 Supply Chain
8.4.4.1 Historical Trend (2018-2023)
8.4.4.2 Forecast Trend (2024-2032)
8.4.5 Other
8.5 Global Business Software and Services Market by Services
8.5.1 Consulting
8.5.1.1 Historical Trend (2018-2023)
8.5.1.2 Forecast Trend (2024-2032)
8.5.2 Managed Services
8.5.2.1 Historical Trend (2018-2023)
8.5.2.2 Forecast Trend (2024-2032)
8.5.3 Support and Maintenance
8.5.3.1 Historical Trend (2018-2023)
8.5.3.2 Forecast Trend (2024-2032)
8.6 Global Business Software and Services Market by Deployment
8.6.1 Cloud
8.6.1.1 Historical Trend (2018-2023)
8.6.1.2 Forecast Trend (2024-2032)
8.6.2 On-Premise
8.6.2.1 Historical Trend (2018-2023)
8.6.2.2 Forecast Trend (2024-2032)
8.7 Global Business Software and Services Market by Size
8.7.1 Small and Medium Enterprises
8.7.1.1 Historical Trend (2018-2023)
8.7.1.2 Forecast Trend (2024-2032)
8.7.2 Large Enterprises
8.7.2.1 Historical Trend (2018-2023)
8.7.2.2 Forecast Trend (2024-2032)
8.8 Global Business Software and Services Market by End Use
8.8.1 Aerospace and Defence
8.8.1.1 Historical Trend (2018-2023)
8.8.1.2 Forecast Trend (2024-2032)
8.8.2 Banking, Finance Services and Insurance
8.8.2.1 Historical Trend (2018-2023)
8.8.2.2 Forecast Trend (2024-2032)
8.8.3 Government
8.8.3.1 Historical Trend (2018-2023)
8.8.3.2 Forecast Trend (2024-2032)
8.8.4 Healthcare
8.8.4.1 Historical Trend (2018-2023)
8.8.4.2 Forecast Trend (2024-2032)
8.8.5 IT and Telecom
8.8.5.1 Historical Trend (2018-2023)
8.8.5.2 Forecast Trend (2024-2032)
8.8.6 Manufacturing
8.8.6.1 Historical Trend (2018-2023)
8.8.6.2 Forecast Trend (2024-2032)
8.8.7 Retail
8.8.7.1 Historical Trend (2018-2023)
8.8.7.2 Forecast Trend (2024-2032)
8.8.8 Transportation
8.8.8.1 Historical Trend (2018-2023)
8.8.8.2 Forecast Trend (2024-2032)
8.8.9 Others
8.9 Global Business Software and Services Market by Region
8.9.1 North America
8.9.1.1 Historical Trend (2018-2023)
8.9.1.2 Forecast Trend (2024-2032)
8.9.2 Europe
8.9.2.1 Historical Trend (2018-2023)
8.9.2.2 Forecast Trend (2024-2032)
8.9.3 Asia Pacific
8.9.3.1 Historical Trend (2018-2023)
8.9.3.2 Forecast Trend (2024-2032)
8.9.4 Latin America
8.9.4.1 Historical Trend (2018-2023)
8.9.4.2 Forecast Trend (2024-2032)
8.9.5 Middle East and Africa
8.9.5.1 Historical Trend (2018-2023)
8.9.5.2 Forecast Trend (2024-2032)
9 North America Business Software and Services Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2023)
9.1.2 Forecast Trend (2024-2032)
9.2 Canada
9.2.1 Historical Trend (2018-2023)
9.2.2 Forecast Trend (2024-2032)
10 Europe Business Software and Services Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.2 Germany
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 France
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
10.4 Italy
10.4.1 Historical Trend (2018-2023)
10.4.2 Forecast Trend (2024-2032)
10.5 Others
11 Asia Pacific Business Software and Services Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Japan
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
11.3 India
11.3.1 Historical Trend (2018-2023)
11.3.2 Forecast Trend (2024-2032)
11.4 ASEAN
11.4.1 Historical Trend (2018-2023)
11.4.2 Forecast Trend (2024-2032)
11.5 Australia
11.5.2 Historical Trend (2018-2023)
11.5.2 Forecast Trend (2024-2032)
11.6 Others
12 Latin America Business Software and Services Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 Argentina
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Mexico
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Others
13 Middle East and Africa Business Software and Services Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Nigeria
13.3.1 Historical Trend (2018-2023)
13.3.2 Forecast Trend (2024-2032)
13.4 South Africa
13.4.1 Historical Trend (2018-2023)
13.4.2 Forecast Trend (2024-2032)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Value Chain Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Company Profiles
16.2.1 Acumatica, Inc.
16.2.1.1 Company Overview
16.2.1.2 Product Portfolio
16.2.1.3 Demographic Reach and Achievements
16.2.1.4 Certifications
16.2.2 Microsoft Corporation
16.2.2.1 Company Overview
16.2.2.2 Product Portfolio
16.2.2.3 Demographic Reach and Achievements
16.2.2.4 Certifications
16.2.3 Epicor Software Corporation
16.2.3.1 Company Overview
16.2.3.2 Product Portfolio
16.2.3.3 Demographic Reach and Achievements
16.2.3.4 Certifications
16.2.4 Oracle Corporation
16.2.4.1 Company Overview
16.2.4.2 Product Portfolio
16.2.4.3 Demographic Reach and Achievements
16.2.4.4 Certifications
16.2.5 Deltek, Inc.
16.2.5.1 Company Overview
16.2.5.2 Product Portfolio
16.2.5.3 Demographic Reach and Achievements
16.2.5.4 Certifications
16.2.6 NetSuite Inc.
16.2.6.1 Company Overview
16.2.6.2 Product Portfolio
16.2.6.3 Demographic Reach and Achievements
16.2.6.4 Certifications
16.2.7 SYSPRO
16.2.7.1 Company Overview
16.2.7.2 Product Portfolio
16.2.7.3 Demographic Reach and Achievements
16.2.7.4 Certifications
16.2.8 International Business Machines Corporation
16.2.8.1 Company Overview
16.2.8.2 Product Portfolio
16.2.8.3 Demographic Reach and Achievements
16.2.8.4 Certifications
16.2.9 Totvs SA
16.2.9.1 Company Overview
16.2.9.2 Product Portfolio
16.2.9.3 Demographic Reach and Achievements
16.2.9.4 Certifications
16.2.10 Others
17 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Business Software and Services Market: Key Industry Highlights, 2018 and 2032
2. Global Business Software and Services Historical Market: Breakup by Software (USD Billion), 2018-2023
3. Global Business Software and Services Market Forecast: Breakup by Software (USD Billion), 2024-2032
4. Global Business Software and Services Historical Market: Breakup by Services (USD Billion), 2018-2023
5. Global Business Software and Services Market Forecast: Breakup by Services (USD Billion), 2024-2032
6. Global Business Software and Services Historical Market: Breakup by Deployment (USD Billion), 2018-2023
7. Global Business Software and Services Market Forecast: Breakup by Deployment (USD Billion), 2024-2032
8. Global Business Software and Services Historical Market: Breakup by Size (USD Billion), 2018-2023
9. Global Business Software and Services Market Forecast: Breakup by Size (USD Billion), 2024-2032
10. Global Business Software and Services Historical Market: Breakup by End Use (USD Billion), 2018-2023
11. Global Business Software and Services Market Forecast: Breakup by End Use (USD Billion), 2024-2032
12. Global Business Software and Services Historical Market: Breakup by Region (USD Billion), 2018-2023
13. Global Business Software and Services Market Forecast: Breakup by Region (USD Billion), 2024-2032
14. North America Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2023
15. North America Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
16. Europe Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2023
17. Europe Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
18. Asia Pacific Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2023
19. Asia Pacific Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
20. Latin America Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2023
21. Latin America Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
22. Middle East and Africa Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2023
23. Middle East and Africa Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
24. Global Business Software and Services Market Structure
In 2023, the business software and services market reached an approximate value of USD 468.51 billion.
The market is expected to grow at a CAGR of 10% between 2024 and 2032.
The major drivers of the business software and services market are the increased deployment of enterprise services and software across IT infrastructure and technological advances such as machine learning and blockchain.
The key trends guiding the growth of the market include the increased usage of automation and the surging demand for high-speed data networks.
The major regions in the market are North America, Latin America, the Middle East and Africa, Europe, and the Asia Pacific.
Finance, sales and marketing, human resource, and supply chain, among others, are the different software in the market.
Consulting, managed services, and support and maintenance are some of the services in the market.
The leading deployment modes of business software and services are cloud and on-premise.
The various end uses of business software and services are aerospace and defence, banking, finance services and insurance, government, healthcare, IT and telecom, manufacturing, retail, and transportation, among others.
Key players in the market are Acumatica, Inc., Microsoft Corporation, Epicor Software Corporation, Oracle Corporation, Deltek, Inc., NetSuite Inc., SYSPRO, International Business Machines Corporation, and Totvs SA, among others.
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