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Report Overview

The Asia Pacific loyalty management market is projected to grow at a CAGR of 24.20% between 2025 and 2034.

2024

Base Year

2018-2024

Historical Year

2025-2034

Forecast Year

  • It is estimated that by 2030, South Asia will add 40% of the newly minted middle-class consumers, moreover, 1 billion new entrants to the consumer class will be added by 2030.

  • Asia is home to a significant number of internet users, holding a share of 57.9%.

  • The Philippines, Indonesia, Thailand, and Malaysia are among the top ten regions in terms of social media use, globally.

Compound Annual Growth Rate

Value in USD Billion

24.2%

2025-2034


Asia Pacific Loyalty Management Market Outlook

*this image is indicative*

Asia Pacific Loyalty Management Market Growth

Loyalty programs in the region are undergoing significant changes as retailers, banks and telcos adjust to the shifting landscape of loyalty. The growing digital landscape in Asian countries is leading to the growth of mobile loyalty applications and value redemption rates. By integrating advanced analytics, artificial intelligence, and innovative loyalty platforms, businesses can target a diverse consumer base with personalised offerings.

Reportedly, grocery sales are anticipated to increase by 6-7% through 2025, particularly in Southeast Asia, where USD 200 billion is being spent annually on groceries. Consumers in the region are responding to rising prices by lowering travel expenditures, adopting online shopping and taking advantage of discounts and special offers. With increasing competition, retailers are engaging in strategic approaches and innovating their loyalty programs to attract and retain customers in the thriving market.

In emerging countries such as mainland China, Vietnam, Thailand, Indonesia, the Philippines, and India, there is an increasing opportunity to capitalize on the demand for loyalty programs among the growing middle classes. Loyalty programs can serve as a means for organisations to move away from the conventional and simplistic approach of offering heavy discounts. In India and Indonesia, consumers are members of around 10-11 loyalty programs, on average, while consumers in developed markets, such as Australia and Japan, are members of around 6 programs and 4 programs, respectively.

Asia Pacific Loyalty Management Industry Segmentation

Asia Pacific Loyalty Management Market Report and Forecast 2025-2034 offers a detailed analysis of the market based on the following segments:

Market Breakup by Component

  • Solutions
    • Channel Loyalty
    • Customer Loyalty
    • Customer Retention
  • Services
    • Professional Services
    • Managed Services

Market Breakup by Deployment

  • On-premise
  • Cloud

Market Breakup by Operator

  • B2B
  • B2C

Market Breakup by Organisation Size

  • Large Organization
  • Small and Mid-size Organization

Market Breakup by End-Use

  • BFSI
  • Automotive
  • Aviation
  • Retail and Customer Goods
  • Media and Entertainment
  • Hospitality
  • Others

Market Breakup by Country

  • Malaysia
  • Thailand
  • Indonesia
  • The Philippines
  • Vietnam
  • Singapore
  • Australia
  • Japan
  • China
  • India
  • Others

Asia Pacific Loyalty Management Market Share

Based on end use, the market is divided into BFSI, automotive, aviation, retail and customer goods, hospitality, media and entertainment, among others. The retail sector is witnessing significant growth with the rapid expansion of e-commerce, development of robust logistics and supply chain infrastructure, and advanced technological capabilities.

Leading Companies in the Asia Pacific Loyalty Management Market

The report provides a detailed analysis of the following key players in the market, covering their competitive landscape and latest developments like mergers and acquisitions, investments, and product launches.

  • Benefit One Inc.
  • GMS Group Pte Ltd.
  • Asia Top Loyalty Limited
  • Edenred Group
  • COMARCH SA
  • Oracle Corporation
  • IBM Corporation
  • SAP SE
  • Bond Brand Loyalty
  • Others

The market participants are integrating technologies such as blockchain for marketing campaigns using smart contracts and reward programs to gain competitive edge in the market.

*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*

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Key Questions Answered in the Report

The market is estimated to grow at a CAGR of 24.20% between 2025 and 2034.

The major countries include Malaysia, Thailand, Indonesia, The Philippines, Vietnam, Singapore, Australia, Japan, China, India, and others.

The two kinds of operators are B2B and B2C.

The different kinds of services are professional services, and managed services.

Channel loyalty, customer loyalty, and customer retention are the three types of solutions mentioned in the market report.

The major classifications based on organisation size include large organization, and small and mid-size organization.

The major end uses include BFSI, automotive, aviation, retail and customer goods, media and entertainment, hospitality, and others.

The major players in the market are Benefit One Inc, GMS Group Pte Ltd., Asia Top Loyalty Limited, Edenred Group, COMARCH SA, Oracle Corporation, IBM Corporation, SAP SE, and Bond Brand Loyalty, among others.

Report Summary

Explore our key highlights of the report and gain a concise overview of key findings, trends, and actionable insights that will empower your strategic decisions.

Key Highlights of the Report

Please note that the figures mentioned in the description serve as estimates and may vary from the actual figures presented in the final report.

REPORT FEATURES DETAILS
Base Year 2024
Historical Period 2018-2024
Forecast Period 2025-2034
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Component
  • Deployment
  • Operator
  • Organisation Size
  • End-Use
  • Region
Breakup by Component
  • Solutions
  • Services
Breakup by Deployment
  • On-premise
  • Cloud
Breakup by Operator
  • B2B
  • B2C
Breakup by Organisation Size
  • Large Organization
  • Small and Mid-size Organization
Breakup by End-Use
  • BFSI
  • Automotive
  • Aviation
  • Retail and Customer Goods
  • Media and Entertainment
  • Hospitality
  • Others
Breakup by Region
  • Malaysia
  • Thailand
  • Indonesia
  • The Philippines
  • Vietnam
  • Singapore
  • Australia
  • Japan
  • China
  • India
  • Others
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • Benefit One Inc.
  • GMS Group Pte Ltd.
  • Asia Top Loyalty Limited
  • Edenred Group
  • COMARCH SA
  • Oracle Corporation
  • IBM Corporation
  • SAP SE
  • Bond Brand Loyalty
  • Others

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