Top 6 Companies Dominating the North America Refurbished Retail Market

The North America refurbished retail market size reached a value of more than USD 15.88 billion in 2023. The North America refurbished retail market is expected to grow at a CAGR of 12.6% between 2024 and 2032, reaching a value of USD 32.29 billion by 2032. As per the analysis by Expert Market Research, the market is expected to be driven by the increasing awareness and affordability of products.

Refurbished goods refer to the products that are tested for quality and function and, if required parts are replaced or repaired. The North America refurbished retail market is expanding with the increasing online infrastructure that does not require a brick-and-mortar store. Recommerce is on the rise as retailers are increasingly investing in processes that enhance its appeal to consumers. This shift aims to attract those who might otherwise opt for fast fashion or disposable products.

Consumers are increasingly seeking refurbished products to access reputable brands at more affordable prices. This trend presents a significant opportunity for retailers and manufacturers to enhance brand loyalty and generate additional revenue in secondary markets. As demand for electronic products continues to grow alongside rising awareness of sustainability and recycling, the refurbished electronics market is anticipated to experience substantial growth during the forecast period.

E-commerce platforms such as Amazon Renewed, Newegg Inc., and eBay Inc. offer a diverse array of refurbished electronic products, ensuring a convenient and hassle-free shopping experience for customers. These platforms typically feature comprehensive product descriptions, warranty options, and customer reviews to assist consumers in making informed purchasing decisions. Furthermore, the growing penetration of smartphones and improved internet connectivity have made online shopping increasingly accessible, further propelling the growth of the refurbished electronics market. The combination of convenience, affordability, and extensive product selection provided by these online platforms is expected to drive significant North America refurbished retail market expansion in the coming years.

Figure: United States E-Commerce Growth (2018-2023)

As per International Trade Administration, in 2022 Canada had more than 27 million eCommerce users, accounting for 75% of the Canadian population. This is further anticipated to grow to 77.6% in 2025.

In August 2024, New York-based company, Humanscale launched “Refreshed” circular economy program which involves a branded online store for refurbished office furniture. Through this the company aims to support its sustainability goals and help reduce some of the 17 billion pounds of furniture that pile into landfills each year in the United States.

Top 5 Refurbished Retail Companies in North America:

Amazon.com, Inc

Amazon is a global technology company pioneering products such as Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge. The company has organised their operations into three business units namely North America, International, and Amazon Web Services (“AWS”). Through amazon.com the company offers products ranging from fashion and prime wardrobe to automotive supplies and handmade art.

Walmart, Inc

Walmart is a globally renowned retailer, operating more than 10,500 stores and various eCommerce websites in 19 countries. The company has a workforce of 2.1 million associates, and nearly 1.6 million in the U.S. alone.  The company’s transportation has a fleet of 9,000 tractors, 80,000 trailers and more than 11,000 drivers. Through the Walmart Restored program the company offers high-quality refurbished items on Walmart.com. The program involves several available conditions, including Restored: Like-New, Good, Fair and Premium.

eBay, Inc

eBay is engaged in connecting several sellers and buyers in more than 190 markets around the world. The company has about 2.1 billion live listings and has 132 million active buyers across the globe. For second quarter of 2024, eBay recorded revenue of USD 2.6 billion and clocked USD 18.6 billion in gross merchandise volume.

Target Corporation

Target is one of the leading retailers in the United States. Target is a general merchandise retailer with stores in all 50 states and the District of Columbia. Across the United States, the target has 1,963 and 59 supply chain facilities. The company boasts 32 office locations globally and has more than 400K team members employed. Target offers refurbished products such as laptops, tools, wearable tech, speakers, headphones, desktop computer, computer monitors, cell phones etc.

Back Market Inc

Back Market Inc is a global marketplace for refurbished devices. Back Market is a certified B-Corp offering products such as smartphones, gaming consoles, tablets, laptops, smartwatches, audio, etc. The company has more than 10 million customers around the world. The company guarantees that every device has been tested and restored to perfect working condition according to industry standards. Also, the company offers products up to 70% less than brand new.